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Rewards Points not showing for products

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #425331

    nirajtiwari56
    Participant

    Hello Team! I have a woocommerce rewards and loyalty points plugin. I have installed it and configured the settings however the points are not displayed on the products. Also have assigned the points to the products.

    https://snipboard.io/x5tuBi.jpg

    #425336

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    #425337

    nirajtiwari56
    Participant

    I have disabled rest of the plugins

    #425338

    Artem Temos
    Keymaster

    Could you please send us a screenshot of the place where they should be shown? You can switch to the default theme to make it.
    Also, try to disable our custom Layout for the single product page and test how it works. You can do this in Dashboard -> WoodMart -> Layouts.

    Kind Regards

    #425345

    nirajtiwari56
    Participant

    It should be shown something like this on the product pages
    https://imgur.com/CumbdIV

    #425348

    nirajtiwari56
    Participant

    Disabling the layout for single archive page is showing the points but I like woodmart’s product details style.

    #425350

    Artem Temos
    Keymaster

    Hello,

    It looks like the plugin adds its custom button on the single product page using the standard WooCommerce hook. When you create a custom layout with Elementor it doesn’t contain any default elements and hooks. It contains only those elements that you added with Elementor manually.

    We have a special “Hook” element in Elementor that you can place to your custom layout and then the plugin will be able to add its custom content there. But we don’t know which one exactly it needs. You can either try to select all hooks one by one or contact plugin developers for help.

    Kind Regards
    XTemos Studio

    #425351

    nirajtiwari56
    Participant

    I want that point to be shown there
    https://snipboard.io/8a0NYI.jpg

Viewing 8 posts - 1 through 8 (of 8 total)