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Rotate slider images issue in mobile

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  • #429700

    jc
    Participant

    Hi,

    I noticed that in mobile version, rotate slider image doesnt work.
    Could you please check it!

    Thanks in advanced

    #429793

    Hello,

    Sorry to hear about the inconvenience.

    We have confirmed from the Test Site in this regard and the Sliders are rotating fine there for the Mobile view.

    On your Site, could you please once try deactivating all the third party Plugins on your Site remaining the Theme required ones activated. If the issue gets resolved, then reactivate them one by one to see which Plugin is causing the issue.

    If somehow issue still persists, then please take complete Backup of your Site first, then provide us the permission to completely debug your Site which includes deactivating all the third party Plugins and removal of on-Site Customization changes too, so that we can thoroughly check this issue on your Site and assist you accordingly.

    Best Regards

    #429958

    jc
    Participant

    Hello again,

    It was a Wp Rocket issue with unused css. When i disable Unused CSS and clear unused cache css files in home page, slider works again!

    Thanks for your help.
    Best Regards

    #430027

    Most Welcome!!!

    I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

    We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

    Thanks for contacting us.
    Have a great day.

    Topic Closed.

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