Safe mode

Hello,

I can’t edit my website as it keeps requesting to be put into “safe mode”. Can you please help?

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My website host as advised that these are the error code:

[Sun Jan 22 09:26:24.330590 2023] [proxy_fcgi:error] [pid 28283:tid 140700761241344] [client 2400:8907::f03c:93ff:fea7:bff:0] AH01071: Got error ‘PHP message: PHP Warning: Trying to access array offset on value of type bool in /home/800577.cloudwaysapps.com/krjbvymbnk/public_html/wp-content/themes/woodmart/woocommerce/single-product/product-image.php on line 143’, referer: https://scentmotive.com/product/ornare-auctor

[Sun Jan 22 09:26:28.458090 2023] [proxy_fcgi:error] [pid 28554:tid 140699295016704] [client 2400:8907::f03c:93ff:fea7:bff:0] AH01071: Got error ‘PHP message: PHP Warning: Trying to access array offset on value of type bool in /home/800577.cloudwaysapps.com/krjbvymbnk/public_html/wp-content/themes/woodmart/woocommerce/single-product/product-image.php on line 143’, referer: https://scentmotive.com/product/henectus-tincidunt

Hello,

Firstly, one thing to understand here is that the default Single Product page layout comes from WooCommerce by default so you can’t edit the Product directly with the page builder plugin like Elementor or WPBakery. It is not allowed from WooCommerce end by default.

But under the WoodMart Theme, it allows you to create a Custom Single Product layout using the Theme’s Layout Builder and then apply that layout to the Products. So, we have checked and confirmed on your Site, the Custom Single Product layout is being edited with Elementor fine: https://snipboard.io/GxRak7.jpg

Please check back your Site after completely clearing browser and server cache.

Best Regards

I understand but all I am trying to do is edit my home page with elementor. I have cleared all of the caches and I still am getting the safe mode message.

Hello,

We have deactivated the following 4 third party plugins on your Site and then checked back the Elementor editor for your Homepage, it was working fine by then:

FunnelKit Funnel Builder
FunnelKit Funnel Builder Pro
Premium Addons for Elementor
Premium Addons PRO

So, it is a third party Plugin conflict on your Site not a Theme-end issue and according to the Envato Policy we don’t provide Support for the third party Plugin issues. You will need to contact the respective Plugin Support in this regard. They will guide you better.

Best Regards

[Author]

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