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Sale Label

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #683477

    ha21cn
    Participant

    The Sale Label does not display the discount percentage. How can I display the discount percentage? If the discount percentage cannot be displayed, how can I hide the label?

    #683629

    Hello,

    Navigate to Theme Settings -> Shop -> Product labels, and enable the option “Sale” label in percentage.

    Once enabled, the SALE label will show as a percentage instead of just the default text — as shown in this screenshot: https://prnt.sc/yekNoMaaupDx

    Result: https://postimg.cc/qh6hGz8x

    Best Regards,

    #683764

    ha21cn
    Participant

    I have enabled it, but it has no effect.

    #683888

    Hello,

    Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

    Best Regards,

    #684267

    ha21cn
    Participant

    I have created an administrator account for you. If the problem persists, I would like to know how to hide the Sale Label.

    #684341

    Hello,

    For testing the issue, I have added the sale price in one of your products, and the sale label shows fine in percentage.

    See Screenshot for clarification: https://postimg.cc/V0Nnc63Q

    Please try adding the sale price to your products and check the issue after completely clearing the cache.

    Best Regards,

    #684544

    ha21cn
    Participant

    There are promotions on our website, but your amount has not reached a certain level. When the product reaches a certain amount, you will see the Sale Label instead of the percentage.
    I have recorded the operation process and the situation where the problem occurs.

    #684614

    Hello,

    From what I can see, the percentage sale label only works when a regular price and a sale price are both set on the product itself. If your discount is applied through promotions, then the theme’s built-in percentage calculation will not detect it — it only calculates based on the regular/sale prices.

    If you are using a dynamic pricing plugin, you can disable the default “Sale” label under Theme Settings -> Shop -> Product Labels and instead display a custom badge or message using your plugin.

    Best Regards,

    #684647

    ha21cn
    Participant

    I tried turning off the Sale Label as you suggested, but it didn’t work.
    https://ibb.co/VWYHFj3B
    https://ibb.co/CpC8mmFS

    #684692

    Hello,

    Please add the following Custom CSS code to Theme Settings > Custom CSS > Global Custom CSS:

    .onsale.product-label {
       display: none !important;
    }

    Best Regards,

Viewing 10 posts - 1 through 10 (of 10 total)