Sales not working since the latest update to 6.4

I got some products that the sale percentage works. But i got other that when the price is 1,77 and the sale price is 1,24 then is get on the picture a SALE and not 10%. This is happening on any product i got with a small number like 0,70 or 1,5… please advice. At the moment i have disabled the sales with custom css code, cause the site is online and working. PLEASE ADVICE.

Hello,

Thank you so much for purchasing our theme and contacting our support center.

Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

Thank you in advance

Good evening, i can not disable the plugins cause my client’s website is live and clients are on it as we speak.
Please advice.

In this case, you need to create a staging development copy of your website. There, you will be able to do such kind of experiments without any harm to your production website.

Kind Regards

i would love to do that and help you and myself but the website with the database is 80Giga, i cant afford to have a staging development with this size. Can i give you an admin user name and password in order for you to check where the problem is please?

Please, send us a link to the product with the problem as well as your admin access so we can check what is wrong.

Kind Regards

Today with the latest patch its fixed!!! Thank you!!!

Great, you are welcome! Feel free to contact us if you have any further questions.

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