Home Forums WoodMart support forum Same problem as my previous topic

Same problem as my previous topic

Viewing 9 posts - 1 through 9 (of 9 total)
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  • #655939

    cardscollector.fr
    Participant

    Hello, I still have the same problem as my previous topic, the images are not displayed even though I have not touched the lazy load which apparently caused the problem, thanks in advance!

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    #655945

    cardscollector.fr
    Participant

    I also have a problem on the home page at the bottom of the page the images of the new articles are not displayed.

    Thanks !

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    #656054

    Hello,

    Please deactivate all the third-party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then, activate the third-party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists, then keep the third-party plugins deactivated and let me know I will check and give you a possible solution.

    Best Regards,

    #656107

    cardscollector.fr
    Participant

    I have already disabled the plugins but it does not change anything, we still have the display problem,

    #656218

    Hello,

    I recommend clearing your browser cache/ site cache/server cache or checking the issue.

    If the issue still persists, Please confirm the permission for plugin deactivation and switching to the parent/default theme for testing.

    Best Regards,

    #656357

    cardscollector.fr
    Participant

    Already done for the cache and it doesn’t change anything, I confirm permission to change the theme !

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    #656390

    Hello,

    Your issue has been resolved. Check back your site and check the issue.

    Best Regards,

    #656418

    cardscollector.fr
    Participant

    This is perfect, thank you very much. What was the problem? This may help others and if it happens to me, I can fix it.

    #656502

    Hello,

    I’ve updated the custom layout for the archive pages on your site to display the category images. After clearing the cache, everything is working correctly.

    Best Regards,

Viewing 9 posts - 1 through 9 (of 9 total)