SAVE CHANGES ERROR

Hi dear team, I have recently bought this theme but I unable to save data using the WordPress admin page (dashboard), can you please help me on the process? Please check attachment

That is the bigger problem for me and second one maybe its due to the conflict with the first. I have tried to change our logo image but the system doesn’t save the data.

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Hello,

Thank you very much for choosing our theme and contacting our support.

Please deactivate all the plugins not related to the theme and provide admin access we will check.

Best Regards

Thank you, dear team, for your fast reply, I have deactivated almost all plugging and the page dot allow me to save any progress.

I will be ready to provide admin access to any user that you chose, Please leave a note to your user in order to grant you the admin privileges in order to check the error.

Thank you for your time and business

Best Regards

Just create a new user with administrator rights and send us its username and password so we could check it.

Thanks team for your fast support, please check admin user, thank you.

Hello,

Please deactivate all the plugins not related to the theme. Navigate to Appearance > Install plugins and you will see the list of necessary plugins. Deactivate all the rest.

Best Regards

Hi, thank you for your reply.

I have tried that option but doesn’t work for me, I have tried deleting all plugins and reinstalling it but don’t work for me, now I get this 2 errors
1-I cant change the logo menu.
2- don’t allow me to save any data on the dashboard page plugins

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We just checked and it works well for us https://gyazo.com/5e3e2f849d6285bb6e96a82248821f85

Thank you team, i was able to fix it.

Great, you are welcome!

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