Home Forums WoodMart support forum “Save Options” leading to an error page on the Theme Settings Section.

“Save Options” leading to an error page on the Theme Settings Section.

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #643609

    omaidshuja
    Participant

    Hi,

    When i am trying to TURN OFF the FREE SHIPPING BAR, in the theme settings it leads me to an error page, which says;

    “There has been a critical error on this website. Please check your site admin email inbox for instructions. If you continue to have problems, please try the support forums.

    Learn more about troubleshooting WordPress.”

    It is happening with all the options in the “THEME SETTINGS”. The page breaks and i end up getting an error, and no update take place.

    Please fix.

    #643736

    Artem Temos
    Keymaster

    Hello,

    Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
    – WoodMart core
    – WooCommerce
    – Elementor/WPBakery Page Builder

    Thank you in advance.

    #644299

    omaidshuja
    Participant

    Hello Xtemos,

    I tried deactivating the plugins, except for the ones you mentioned. But the problem still persist.

    Please help!

    Thanks,

    #644300

    omaidshuja
    Participant

    This is the URL, for your convenience.

    http://windowsanddoorsoftexas.com/

Viewing 4 posts - 1 through 4 (of 4 total)