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Save pages and Preview website is so slow

Viewing 16 posts - 1 through 16 (of 16 total)
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  • #134385

    Quentin
    Participant

    Hello,

    How are you ?

    Thank you so much for your amazing theme. I really love your product.

    But i have a problem. The website is too slow, when i refresh a pages, the time is at leat 20 secondes, when i save a page same problem…

    Can you help me to solve this problem ?

    I have a website : https://1stmeat.com/
    But i try to install the template on an other server, but same problem : http://firstim.space/1stmeat/

    Have a nice day !

    #134398

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    #134400

    Quentin
    Participant

    Yes i can, but i don’t add plugin. You can desactivate plugin you want to test the website.
    Only them requiered when we import the theme and demo content.

    Find my admin access in private message.

    I explain really the problem :

    When i edit this page : https://1stmeat.com/accueil/
    And i want to refresh to show the result, the page load too much time..

    Thank you for your help

    #134401

    Artem Temos
    Keymaster

    When we refresh this page it takes 2 seconds to load https://gyazo.com/9cb8c4bb62862027e9c069a0e05fa645

    #134415

    Quentin
    Participant

    I don’t understand because when i want to refresh my page, or save my edit page, it’s too logn and i have this message.

    How i can do ?

    Attachments:
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    #134421

    Artem Temos
    Keymaster

    Hello,

    Could you please check how it works with some default WordPress theme like twentysixteen to understand is it our theme issue or not?

    Regards

    #134439

    Quentin
    Participant

    Yes, i trying and it’s very quick with an other template.

    How we can solve the problem ?

    #134440

    Artem Temos
    Keymaster

    Please, disable all external plugins and provide us a step by step instruction how can we reproduce this.

    #134441

    Quentin
    Participant

    Okay, you can’t do it ?

    It’s more simple, you can find the solution directly

    #134442

    Artem Temos
    Keymaster

    It takes a few seconds to load the page after save.

    #134443

    Quentin
    Participant

    I don’t understand what you want i do. can you explain me step by step ?

    #134516

    Artem Temos
    Keymaster

    We mean that we checked what you wrote and when we save the page and then reload it on the frontend it takes a few seconds and we don’t see the problem you are talking about.

    #134534

    Quentin
    Participant

    Okay, and why the website is too long to refresh pages ?

    #134536

    Artem Temos
    Keymaster

    When we refresh the website it takes 2 seconds that is not too long https://gyazo.com/9cb8c4bb62862027e9c069a0e05fa645

    #134542

    Quentin
    Participant

    Ok, so i wait and i come back to you if we find other problem…

    Have a nice day !

    #134554

    Artem Temos
    Keymaster

    OK, contact us if you will have any questions.

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Viewing 16 posts - 1 through 16 (of 16 total)