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Scroll Up Issue on Product Page

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #375172

    Simone2701
    Participant

    Hi, I’m using Woodmart theme on a new website I’m building.

    I’m having an issue in the product page. When I open a popup or click on any tab, the page scrolls up (try with the link in the hidden content).

    That’s very strange because I have other website with Woodmart installed and never encounter this issue.

    How can I solve this?
    Thanks

    #375212

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    #375215

    Simone2701
    Participant

    Hi Artem,

    Please, feel free to disable yourselves all the plugins that you deem necessary.

    I’ve made a complete backup of the website. In attachment admin-level credentials for you.

    Thank you
    Simone

    #375334

    Artem Temos
    Keymaster

    When we disable this plugin Table of Contents Plus it starts to work correctly. Please, check it from your side.

    #375335

    Simone2701
    Participant

    Yes, without Table of Contents Plus it works correctly. I’ll check if there’s a problem with the plugin settings.

    Thank you very much.

    #375472

    Artem Temos
    Keymaster

    You are welcome! Feel free to contact us if you have any further questions.

Viewing 6 posts - 1 through 6 (of 6 total)

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