Search bar on Woodmart not producing results

Hello,
As subject refers, the search bar in my website doesnt product required results. How?
I have a long list of Hisense products on my website. When i type “Hisense” and click “Enter”, i expect the search to produce a page listing all Hisense related items with a new web link. But that doesn’t happen.
Instead it redirects me to the home page.

Please help address and fix it appropriately. Thank you?

Hello,

Sorry to say but your WoodMart Theme and WoodMart Core plugin isn’t updated to the latest version. The latest version of the Theme running is 7.1.4 and the Core version running is 1.0.36.

Can you please once try to update your WoodMart theme and Core plugin to the latest version by following the given Theme’s Documentation link: https://xtemos.com/docs-topic/update-the-theme/ and then check back the issue again on your Site.

If the issue still persists after updating the Theme and Core plugin, then could you please once try deactivating all the third party Plugins on your Site, remaining the Theme required ones activated. If the issue gets resolved, then reactivate them one by one to see which Plugin is causing the issue. If this doesn’t work for you then once also, try to activate the Parent Theme on your Site if you are using Child Theme on your Site.

If somehow issue still persists, then please take complete Backup of your Site first, then provide us the permission to completely debug your Site which includes deactivating all the third party Plugins and removal of on-Site Customization changes too, so that we can thoroughly check this issue on your Site and assist you accordingly.

Best Regards.

I have updated my theme. I have also done all i think i can do but no solution.

Please can you take over the website set up or recommend a Woodmart WordPress specialist who can help solve this problem quickly. I agree to pay for the extra service. I want everything about the website to be solved.

Thank you

Hello,

Sorry to say but the current Search that was appearing on your Site was coming through a third party Plugin named “FiboSearch – AJAX Search for WooCommerce”, so we deactivated that Plugin and then added the Theme’s Search element in your Header.

After that we tried to search on your Site like you mentioned and it was working fine.

Please check back your Site after completely clearing browser and server cache.

Best Regards.

Problem Solved. Fyi.

Hello,

@bianca-4446
Are you facing any issue? Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.

Best Regards.

[Author]

Posts