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Search Bar with Errors

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  • #683419

    T2P Col
    Participant

    The Search Bar has been showing inconsistencies in the search

    Image 01: You can see that I search for one of the words that make up the product name and the system finds it – OK

    Image 02: Here you click on the “See all” button

    Image 03: The product that the Search Bar just found doesn’t even appear on page 1.

    Image 04: And it doesn’t appear on page 2 either.

    Notes:
    – Woodmart Versión: 8.2.7
    – WordPress, Woocommerce and all plugins uptades

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    #683544

    Hello,

    Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

    Best Regards,

    #683751

    T2P Col
    Participant

    Thank you, we send the access data for your check.

    #683921

    Hello,

    Please try deactivating all third-party plugins and keep only the theme-required plugins active. After that, switch to the default theme and check if the issue still exists. This will help us confirm whether the problem is coming from the theme or from one of the plugins.

    If the issue is solved with the default theme, then you can activate the plugins one by one to find the conflict. If it still persists, please keep the third-party plugins deactivated and let me know so I can investigate further.

    Best Regards,

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Viewing 4 posts - 1 through 4 (of 4 total)