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Search box – results disappear

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  • #69508

    [email protected]
    Participant

    Hi support

    I am having a problem on the site in that if a user types their username into the login box on the header, a previous results box appears (of previous logins), and if I move my cursor to this to select one, the login box closes.

    Once I hover over login again, the result I selected is filled in, but this is not ideal.

    Is there a way to prevent the login box from closing when selecting a previous login?

    Thanks
    Charles

    #69517

    Artem Temos
    Keymaster

    Hi,

    Please, describe to us your problem in a bit more details. Attach some screenshots and provide us with a list of steps on how to reproduce it on your website.

    Thank you in advance.

    #69521

    [email protected]
    Participant

    Hi there

    If I go to the site, hover on the header Login/Register, the login box appears.
    Attached image: hover over login.PNG

    If I then start typing an email address in the email/username box, previous options that have been filled in appear.
    Attached image: start typing email address.PNG

    If I then change focus to select a previous email, the login box disappears.
    Attached image: after change focus to prev login.PNG

    Hope this helps
    Thanks
    Charles

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    #69527

    Artem Temos
    Keymaster

    Yes, this problem is because of the browser problem. When you move your mouse to that text, CSS hover is disabled and the form disappears. There is no way to fix this with CSS and JS. You can use a sidebar for my account form.

    #69528

    [email protected]
    Participant

    OK, thank you.

    #69542

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

Viewing 6 posts - 1 through 6 (of 6 total)

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