Search engine

Hi,
The search engine no longer works. After the search I am redirected to the homepage. I also tried installing Relevanssi but nothing has changed.
How can I solve?
Thanks

Hello,

Please deactivate all the plugins except these ones:

Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG
Switch to the parent theme and check.

If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

Best Regards

Hi
I have disabled ALL plugins
Nothing has changed

Thanks

Hello,

Please deactivate all the plugins except these ones:

Slider Revolution
Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG

If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

Best Regards

Hi
I need the search engine problem fixed.
I have already disabled all the plugins but even so the search engine does not work.

Regards

Hello,

Please, confirm the permission for plugin deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

Best Regards

Hi
I have created a test environment.
You can do whatever you want to find the bug

Regards

Hello,

Could you kindly provide FTP as well so that our developers could take a closer look at the case?

Best Regards

Hi.
Sure, here you are.
The test folder is staging.topshoppet.it

regards

It happens because of the JS code added to your footer https://gyazo.com/3beaad580512fde4c8cc819c20cd36d0
Please, remove it and test how it works.

Kind Regards

It is not a Js entered by me
I can’t find it, where did you see it?
Thanks

Ok, problem solved.
Thanks

Regards

You are welcome! Feel free to contact us if you have any further questions.

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