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search feature

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  • #652647

    sohee7569
    Participant

    No matter what I search for, only the content related to “u3000” appears.
    Although it says there are 12 results, multiple pages (like page 2, 3, etc.) are shown,
    but when I click on those pages, the content is the same as page 1.

    Another thing I noticed is that when I change the number of products displayed per page to 9 or 12, the results only show the “u3000” content.
    When I set it to 18, nothing appears at all.
    However, when it’s set to 24, the correct search results are displayed properly.

    Another issue is that the problem doesn’t always happen in the same way every time I perform a search.

    Here are the temporary login credentials:

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    #652859

    Hung Pham
    Keymaster

    Hi sohee7569,

    Thanks for reaching to us.

    Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand it is our theme issue or not?

    Best Regards,

    #652897

    sohee7569
    Participant

    I changed the theme to Storefront, but the search is not working at all.

    Please refer to the attached image.

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    #652918

    sohee7569
    Participant

    This might help, but if I show 24 products at a time, it sometimes searches correctly, but if I show 18, 12, or 9 in the results, it returns different results.

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    #653103

    Hung Pham
    Keymaster

    Hi sohee7569,

    If the issue persists even when using a default theme, it is unlikely to be theme-related.

    For specialized assistance and potential solutions, I kindly recommend reaching out directly to the WooCommerce support team at: https://wordpress.org/support/plugin/woocommerce/ They are better equipped to provide the specific guidance you may require.

    Regards,

Viewing 5 posts - 1 through 5 (of 5 total)