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Search Filter

Viewing 9 posts - 1 through 9 (of 9 total)
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  • #145771

    jraudus
    Participant

    When I use the search filter, click on a product and then press the browser back button, to return to the search results, the page does not display correctly.

    Please see screenshots

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    #145786

    jraudus
    Participant

    I just noticed, this problem only seems to happen with my google chrome, desktop browser.

    #145793

    Hello,

    I have test your search on my google chrome in my desktop, and i also click on the back button from the single product page and it’s working perfectly fine.

    You can check the video for clarification: https://jmp.sh/wsduJPC

    Kindly clear your site and browser cache. This will surely fix the issue on your end as well.

    Best Regards.

    #145819

    jraudus
    Participant

    I deleted all of my browser cookies. Both in internet options and chromes settings. But the same thing happen. I also checked on another computer I’ve never visited the website with.

    How do I delete the site cache?

    I followed the steps you took on my website and it also worked fine for me as well. Please could you try following the steps in the following screen shots.

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    #145894

    Artem Temos
    Keymaster

    Yes, it seems to be an issue with AJAX filters. You can disable it in Theme Settings -> Shop. We will try to find a workaround for this in future updates but unfortunately, there is no quick fix for now.

    Regards

    #145899

    jraudus
    Participant

    It seems very strange that it is only affecting the mugs which are the first products I uploaded.

    The website still works very well with ajax off 🙂

    If you need to access my website to view logs/settings etc, please feel free.

    #145908

    Artem Temos
    Keymaster

    Sorry, but we don’t understand what do you mean. The problem is related to ajax functionality and if you want to avoid this you need to turn it off.

    #145911

    jraudus
    Participant

    I did turn off ajax, and the website is working well.

    I just thought it was strange that not all the products/categories were affected.

    Then i gave you my login details, in case it would help you find a fix for future theme updates.

    I am happy turning ajax off for now, but I would like to turn it back on in the future.

    Thank you for your help.

    #146016

    Artem Temos
    Keymaster

    Actually, it will not work with all products and categories after the content is loaded.

Viewing 9 posts - 1 through 9 (of 9 total)