Search Form in English switches to German Language after search query

Hello,

when I search aanything on English Site then it immediately switches to German site showing that it has no results found.

https://prnt.sc/thu72r

https://prnt.sc/thu8fl

Hello,

Please make the full backup of your site as well as the Theme settings export and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by Woocommerce.

Best Regards

https://prnt.sc/ti3mim

With Storefront it works fine. It stays at the English Site.

Hello,

Please deactivate all the plugins not related to the theme and switch the parent theme, please update Woocommerce and check the issue.

Best Regards

Hello,

tried already it is not working !

Best Regards

With “Storefront” it worked fine ! So it means is an issue with your Theme !

Hello,

Have you checked with the deactivated plugins?

Best Regards

Yes we tried.

Hello,

Please make the full backup of your site and confirm the permit to disable the plugins and check the issue on the Storefront theme.

Best Regards

Hello Elise,

I checked something and found following. Which shows that your Search Button and Search Widget is not working !

1. I used the standard Search Widget on the Site it works fine.
2. When I use eighter the Search on the Header or the Woodmart Search AJAX on the left side.
It comes to the Error. Which shows that your Search is creating the Problem. When I enter something and press Enter then it switches to the German site !

See the Screenshot and test by yourself

https://prnt.sc/titi6v

If you want you can change the Theme to Storefront and deactivate the Plugins as well!

When Finished set all Back as it was !

Hello,

I did not switch to the Storefornt and did not touch the plugins.

The Search in sidebar works https://prnt.sc/tj1xzx You need to set the language in the widget https://prnt.sc/tj1ysx and then add one mover search and set English. The English shop would have an English search and German would have German search.

Then translate your header. https://xtemos.com/docs/woodmart/faq-guides/translate-header-wpml/ and then check the isseu.

Best Regards

Hello,

I did like in your Email now I created 2 seperate Headers one for German and one for English connected them and add them to the Homepage like described.

Still I have the issue. When I go to Search on English Header or on English Widget from you and enter a Searchsting and press Enter it switches to German !!!

Using Widget of WP it works !

Please fix that Issue by yourself as I dont know what is still missing.

Thanks

Regards

Hello,

I am checking now: I insert “costume” and here is what I get: https://prnt.sc/tjfwks I am not switched to DE.

Try to find the product and provide page URL with the problem if any, does this product has the translation?

Best Regards

Can you please press Enter after you “enter” your “costume”. To see the Result in the Shop Grid!

Hello,

Please provide the valid access the access I had stopped working.

Best Regards

Hello,

there is no change in Access. I just checked it.

You still have access.

It is working fine.

Hello,

Sorry for the delay. I cannot log in https://prnt.sc/tk2cbq I could enter without any problems with these credentials and now I cannot. Please check and update.

Best Regards

Enclosed new Credentials.

I tried it works fins with me.

Hello,

The reason was some custom code in the child theme. I just have changed child theme to the parent and it works: https://gyazo.com/1286af9565d17c03d549f8dcaad3e5d0

Check the search on the parent WoodMart theme as I asked in the very beginning. If you have any problems, deactivate all the plugins not related to the theme and switch the parent theme, check the issue.

Best Regards

Hello,

very Strange that it works now.

As we in the begining testes with Woodmart Theme /Storefront etc. I send you all Screenshot from that as well it dindt work.

Now you say it works and it works for both for Woodmart Theme and the Child Theme as well which you say was the Issue ! How come that our Child theme has some errors before now it works ?

Anyhow it works that is important !

Thank you.

Regards

You are welcome! If you have any questions please feel free to contact us.

Best Regards

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