Search functionality

Hi there,

I am reaching out to you regarding the search functionality on my website, https://trendz.bg/. Initially, it was working fine. However, I’m not sure what I did, but now the search query includes posts and other content besides just products.

You can try testing this by typing “рокля” (which means “dress” in English), for example. I have double-checked numerous times and selected the “only products” option from the theme settings, but the issue persists.

Could you please take a look and see if you can provide assistance?

Best regards,
Sergey

I will need an IP so I can get you access and make you admin/profile for the website.

Hello,

There is an issue with the 3rd party plugins. Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and share the WP admin login details of your site so I will check and give you a possible solution. I do not have the static IP address, you can give me the WP administrator login details of your site, after solving the issue on your site, you can change the admin logins.

Best Regards.

When you type space afrer the quiry it seem works.

Hello,

Please deactivate all the plugins except these ones:

Slider Revolution
WPBakery Page Builder
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG

If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem. If the issue remains, keep the third-party plugins deactivated, and let me know I will check and give you a possible solution.

Best Regards.

There is no other then Elementor

Hello,

WoodMart theme does not influence the default product search. Please make the full backup of your site and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by WooСommerce.

I await your response.

Best Regards.

But you already “delete” the current one and now I don’t even know what you even did and changed. Most of the link does not work. You should have made a backup before making any changes.

And you are telling me now that I have paid for something that does not work? Everything I did was because your product search does not work. You have to be kidding me?!

Hello,

Now, I am not able to access your site. Have you enabled any restrictions?

I see this error: https://ibb.co/z7vBJVP

Best Regards.

Try now

Hello,

The issue is with the Yoast SEO plugin on the site, I have deactivated the Yoast SEO plugin from the site and the search is working fine. Please check it yourself after deactivating the plugin.

There is some kind of redirect configured in the plugin.

Best Regards.

Hmm, very interesting… yes, it does work when it is deactivated.
Well, I will search for another SEO plugin then.
Thank you for your time and effort!

Most Welcome!!!.

I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

Thanks for contacting us.
Have a great day.

Topic Closed.
Best Regards.

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