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Search Page problem

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
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  • #129012

    sokin_kageyoshi
    Participant

    Hello, I have problem with the product search page. When you are try to search something from search bar , ajax results is fine. But when you click enter is not showing the same results . Just try to search the keyoword “duo” and hit enter. Also is the same if you search with sku , try sku “3582910091264”. You will see that search bar is working but when you hit enter the search page is like not working.

    #129042

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated and provide the site admin access to the private area

    Best Regards

    #129176

    sokin_kageyoshi
    Participant

    Hello,
    I deactivate all the plugins and switched to parent theme and it still the same.
    Please look it.
    Thanks
    My Best Regards

    #129237

    Hello,

    Please provide your FTP access into the private area

    Best Regards

    #129669

    sokin_kageyoshi
    Participant

    Here it is

    #129703

    Artem Temos
    Keymaster

    We see that this product is not searchable with the name also. We can’t find it in your shop at all and here is a screenshot. http://prntscr.com/o5lc3r

    Please, check how it works with the default WordPress theme to see if it is caused by our theme or not.

    #129716

    sokin_kageyoshi
    Participant

    Ok , but why top menu search is working fine and the search page is not ? Can you do something about it?

    #129739

    Artem Temos
    Keymaster

    They have different SQL queries. The one loaded via AJAX is our theme query and it works well. But the main WordPress/WooCommerce search seems to be not working correctly.

    #131130

    sokin_kageyoshi
    Participant

    Hi, I solved the problem. But now I want to know if the search bar is searching keywords inside product description.

    #131141

    Artem Temos
    Keymaster

    Hello,

    What was the problem? It looks in product description and title only.

    Kind Regards

    #131145

    sokin_kageyoshi
    Participant

    The problem caused from woocommerce stock settings . I unchecked the option that hide product out of stock and it worked for some reason. It’s weird because too many of them is instock.
    So search bar is searching description and title, and also sku that I enabled from your theme settings. Can we make it also search product category title ?

    #131155

    Artem Temos
    Keymaster

    Sorry, but there are no other fields that it may search for in our theme and WooCommerce.

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Viewing 12 posts - 1 through 12 (of 12 total)