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Search Page problem
- This topic has 11 replies, 3 voices, and was last updated 5 years, 4 months ago by Artem Temos.
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AuthorPosts
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June 18, 2019 at 7:41 am #129012
sokin_kageyoshiParticipantHello, I have problem with the product search page. When you are try to search something from search bar , ajax results is fine. But when you click enter is not showing the same results . Just try to search the keyoword “duo” and hit enter. Also is the same if you search with sku , try sku “3582910091264”. You will see that search bar is working but when you hit enter the search page is like not working.
June 18, 2019 at 9:10 am #129042
Elise NoromitMemberHello,
Thank you very much for choosing our theme and for contacting us.
Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated and provide the site admin access to the private area
Best Regards
June 19, 2019 at 6:39 am #129176
sokin_kageyoshiParticipantHello,
I deactivate all the plugins and switched to parent theme and it still the same.
Please look it.
Thanks
My Best RegardsJune 19, 2019 at 12:23 pm #129237
Elise NoromitMemberHello,
Please provide your FTP access into the private area
Best Regards
June 22, 2019 at 5:07 pm #129669
sokin_kageyoshiParticipantHere it is
June 23, 2019 at 2:42 pm #129703
Artem TemosKeymasterWe see that this product is not searchable with the name also. We can’t find it in your shop at all and here is a screenshot. http://prntscr.com/o5lc3r
Please, check how it works with the default WordPress theme to see if it is caused by our theme or not.
June 23, 2019 at 4:28 pm #129716
sokin_kageyoshiParticipantOk , but why top menu search is working fine and the search page is not ? Can you do something about it?
June 24, 2019 at 6:03 am #129739
Artem TemosKeymasterThey have different SQL queries. The one loaded via AJAX is our theme query and it works well. But the main WordPress/WooCommerce search seems to be not working correctly.
July 3, 2019 at 11:39 am #131130
sokin_kageyoshiParticipantHi, I solved the problem. But now I want to know if the search bar is searching keywords inside product description.
July 3, 2019 at 12:30 pm #131141
Artem TemosKeymasterHello,
What was the problem? It looks in product description and title only.
Kind Regards
July 3, 2019 at 1:01 pm #131145
sokin_kageyoshiParticipantThe problem caused from woocommerce stock settings . I unchecked the option that hide product out of stock and it worked for some reason. It’s weird because too many of them is instock.
So search bar is searching description and title, and also sku that I enabled from your theme settings. Can we make it also search product category title ?July 3, 2019 at 6:38 pm #131155
Artem TemosKeymasterSorry, but there are no other fields that it may search for in our theme and WooCommerce.
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