Home Forums WoodMart support forum Search product id not working on mobile bug still not fixed!

Search product id not working on mobile bug still not fixed!

Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
    Posts
  • #402937

    itsterry0908
    Participant

    Hello, please fix this bug as soon as possible! it really affect my business.

    #402999

    Luke Nielsen
    Keymaster

    Hello,

    Please, send us your FTP access to your server files so we will fix it manually in your theme. We will do our best to help you.

    I look forward to hearing from you.

    Kind Regards

    #403015

    itsterry0908
    Participant

    please check the private area.

    #403040

    Luke Nielsen
    Keymaster

    Hello,

    We tried to fix the issue but we received the error with the permission.

    https://prnt.sc/HljNcaGMoz10

    I await your response.

    Kind Regards

    #403042

    itsterry0908
    Participant

    Please give me the ip address, I will add to whitelist.

    #403145

    Luke Nielsen
    Keymaster

    Hello,

    Here is my IP – 176.98.90.111.

    Let me know when you will be done.

    Kind Regards

    #403150

    itsterry0908
    Participant

    just add to whitelist, please try again

    #403341

    Luke Nielsen
    Keymaster

    Hello,

    Sorry but I still have file editing restrictions.

    https://prnt.sc/OvPE4di8eLGA

    I await your response.

    Kind Regards

    #403423

    itsterry0908
    Participant

    sorry, please try again.

    #404067

    Luke Nielsen
    Keymaster

    I have fixed the issue so please check it again and let me know.

    Kind Regards

    #404070

    itsterry0908
    Participant

    Hello, I just checked, still not working

    #404083

    Luke Nielsen
    Keymaster

    Hello,

    In this case, please navigate to WoodMart -> Patcher -> and apply the 404074 patch for fixing the issue.

    https://prnt.sc/_Yu1GUtYf-1T

    I look forward to hearing from you.

    Kind Regards

    #404084

    itsterry0908
    Participant

    Thanks, it works!

    #404211

    Luke Nielsen
    Keymaster

    Hello,

    If there’s anything you need, please write me or another member of our help desk team.

    We’re here for you!

    Kind Regards

Viewing 14 posts - 1 through 14 (of 14 total)

The topic ‘Search product id not working on mobile bug still not fixed!’ is closed to new replies.