Search Products

Hey there, i am using a role price plugin for woocommerce, and when a user searches a product on the top search bar, the price displayed its not according to the price asigned for him. Can you help me please?

Hello,

Please make the full backup of your site as well as the Theme settings export and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by WooСommerce.

Best Regards

I might have explained myself wrong.
Lets see. I have different prices for my products based on user roles.
For example Product A costs 2€ for User1 but it costs only 1€ for User2.
Now, when i am logged in as User2 and search that product, the live search on the search bar, give me the same price as if i was the User1. On the single produdct page, the page its displayed correctly. Ill attach some screens.

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Hello,

First of all, let’s detect the problem: whether the plugins are not compatible with the theme, or it is not compatible with Woocommerce, for this purpose I suggest to switch to the Storefront and check it shows the prices properly on the Storefront. If the plugins work incorrectly on the Storefront, you will have to find another one, compatible.

Best Regards

The Storefront theme doesnt have the live search function as woodmart (it doesnt show results as you type in) you need to type a word and hit enter. in both storefront and woodmart, if you search a word on the search form and hit enter, prices will be displayed correctly. The only problem is with prices displayed on live search.

Hello,

What result do you see when you search with the Storefront search? WoodMart search functionality is based on the default Woocommerce search.

Please provide the screens on the Storefront and on the WoodMart.

Best Regards

This is what i am trying to explain, the Storefront theme does not have the LIVE SEARCH functionality like the Woodmart does, and there is my problem. If i type in a word and press enter i get the right result and price, on both themes. Ill explain it again.
I have a product with a base price 10$. That same product has a different price for each users group (hence the role based price). If for example Im logged in with a Wholesale account, that product prices its 5$ instead of 10$. When i search that product IN THE LIVE SEARCH RESULT I STILL GET THE BASE PRICE OF 10$, but in the result page i get the right price wich is 5$.

Hello,

Please disable AJAX search in the Search element in the Header and check the issue again.

Best Regards

Yeah, unfortunately we dont want to disable the ajax search, its a feature we like a lot.
Its there any chance we can at least disable the price from the ajax search? Display only the product?

Hi,

Try to add the following code snippet to the Custom CSS area in Theme Settings.

.autocomplete-suggestion .suggestion-price {
	display: none;
}

Regards

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