Search results don’t match
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When using the search bar it shows the correct results with Ajax, but when pressing ‘enter’ the search results don’t match. It also doesn’t display the keyword I’m searching for.
You can try it for example with searching ‘Ohuhu’ and in the Ajax dropdown the results display perfectly fine, but press enter and you see no Ohuhu results. Just random results. How to fix this?
Hello,
Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
WoodMart core
WooCommerce
Elementor/WPBakery page builder
Also, switch to the parent theme temporarily in Appearance -> Themes.
Thank you in advance
I found the plugin that causes the problem. It’s: Product GTIN (EAN, UPC, ISBN) for WooCommerce
When I deactivate that one the problem is solved, but I need the plugin.
Can you find a solution to make Woodmart compatible? We use EAN in products.
The login is already provided.
Hello,
Could you please send us a link to this plugin so we can check this?
Kind Regards
As we can see, this plugin is no longer available because of security issue. https://gyazo.com/9d4e7faa2e3385534f5c975691c4e116
We can’t check the problem and it is also not recommended to use it while the problem is not solved and the plugin is not restored on wordpress.org.
Kind Regards
I changed the plugin. Now it works. Thanks for looking into it!
Great, we are glad that you sorted it out! Feel free to contact us if you have any further questions.
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