Search Results not rendering correctly

Hi Folks

Any ideas why this is happening.

For example if you search “dog food” hit enter this is the page thats being returned on both mobile and desktop

Joe

Sorry the image was too big

Attachments:

You must be logged in to view attached files.

Hello,

Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

Thank you in advance

Hello,

Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated and provide the site admin access to the private area

Best Regards

See the info attached

It seems to only be affecting dog food. no other search

Hello,

I cannot enter your site now https://prnt.sc/s975mz

Best Regards

where are you based?

Hello,

I am based in Ukraine.

Best Regards

Hi Elise,

I have opened it temporarily, we were getting a lot of attacks from the ukraine recently so we blocked it.

Hello,

I am checking your search page now it seems it works now correctly. https://gyazo.com/8bfd392bd860923923ccb165a97f4ad7

Best Regards

As i said above if you search for dog food it happens

Hello,

Please disable all the plugins except these ones:

Slider Revolution
WPBakery Page Builder
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG

Then check the issue.

Best Regards

Hi elise

So we tried that but no luck

Something we discovered thoigh is if you go to page 2 it renders fine but when you return to page one it breaks again

We gave inspected the logs and cannot see any reason why

Hello,

Please deactivate the plugins on the multisite and configure activating plugins on the site. Make the site to have these plugins only

Slider Revolution
WPBakery Page Builder
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG

Best Regards

Done,

Staging details included

Hello,

You have an unclosed tag in the product description: https://www.petworld.ie/product/eukanuba-puppy-small-breed-chicken-dog-food-2kg/

Best Regards

thanks elise that fixed it

Joe

You are welcome! If you have any questions please feel free to contact us.

Best Regards

[Author]

Posts