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Search results page on other languages

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #718432

    foxsil.com
    Participant

    Hello,

    TraslatePress is used. If select on website any other language (NOT default English) and type something in search field, then Ajax search immanently shows many results, but if click Enter or on search button, then opens separate search page without any results. With default language search works well.

    How to make so, that on other languages search results, which are displayed in Ajax search also are displayed in a search page?

    For example, I search with word “nyx”.
    On default language there are a lot of search results with it: mysite.com/?s=nyx&post_type=product
    But if switch to other language, then language suffix is added and there are no results at all: mysite.com/de/?s=nyx&post_type=product
    In Ajax search all results are on any language.

    “nyx” – in this case is a part of word “onyx”, if type full word “onyx”, then all works well on any language. But if type part of search word, then only on default lenguage search results are displayed on separate search page.

    So, Ajax search works well anyway. On default language also all works. On other languages search results are displayed on a separate search page only if type in search form full search word.

    How this can be solved?

    Thank you.

    #718476

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    I have found that you are using the Translatepress plugin. We have not tested TranslatePress – Multilingual and other translation plugins and do not guarantee 100% compatibility.

    WoodMart is fully compatible with WPML. Please consider the possibility of switching to this plugin.

    Alternatively, you need to contact the TranslatePress – Multilingual plugin support. https://translatepress.com/translate-woocommerce-products-translatepress/

    If you have any questions, please feel free to contact us.

    Best Regards,

    #718557

    foxsil.com
    Participant

    Hello,
    You have NOT found that I’m using the Translatepress plugin, because I wrote to you this myself from the very beginning, in the first sentence of my message.
    With what other most popular plugins you did not test Woodmart?

    #718580

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    To provide you with the most reliable experience, we have focused our compatibility efforts exclusively on the WPML plugin, as it integrates seamlessly with WoodMart. Because free translation plugins can often be unstable, we currently do not test or support them.

    Also, I have tested the search with other languages as well working fine. Can you please share a small video of the issue for a better understanding?

    Best Regards.

    #718596

    foxsil.com
    Participant

    After I contacted your support team and you told me you couldn’t help because you hadn’t tested your template even with the most popular extensions, the next day I started receiving messages from some unidentified specialists offering to solve the exactly this issue, but for money. Do you have an agreement with them or are you just share support requests to someone?
    https://prnt.sc/rTUklR16zAji

    #718635

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    No, we do not share anything with anyone. And this support forum is a public forum so anyone can see the topic, but the details in the private content area will not show to anyone.

    Also, we do not have any agreement with anyone for the paid services.

    Best Regards.

Viewing 6 posts - 1 through 6 (of 6 total)