Home Forums WoodMart support forum Search translated string does not appear in all pages

Search translated string does not appear in all pages

Viewing 10 posts - 1 through 10 (of 10 total)
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  • #483570

    supp0rt
    Participant

    Hello,

    I am using loco translate to translate the text inside the Search form . The text i am referring to is “Search for products” and the explanatory message below “Start typing to see products you are looking for.”

    Both are translated and they appear translated on all the pages. But if I am on a single product page, the text appears untranslated.

    Have disabled all other plugins and left only woodmart, woo commerce and loco translate. Still, I can see the problem.

    Let me know how this can be fixed.

    #483693

    Hello,

    Can you please share the WP admin login details of your site so I will check and solve the issue?

    Best Regards.

    #483708

    supp0rt
    Participant

    Below you can find the credentials on a testing site.

    I just want to inform you that I have made a change to the previous URL because i created a fresh clone. Feel free to deactivate any plugins or test anything.

    Let me know if you need anything else.

    #484430

    Hello,

    The problem is caused by a plugin conflict of Contact Form 7 and Loco Translate.

    The single product page contains the contact form and this causes the problem.

    If you have any questions please feel free to contact us.

    Best Regards

    #484510

    supp0rt
    Participant

    Thank you for your response, but I am afraid that might not be the problem.

    Here is a video as a proof of concept on the live site.

    I have disabled the Contact Form 7 extra plugin but still, The text appears untranslated on the single product page.

    I use the themes layout builder for most of the products in the site.

    Let me know if you find anything else.

    Best Regards

    • This reply was modified 1 year, 4 months ago by supp0rt. Reason: Corrected some hypo
    #484721

    Hello,

    You have disabled some other add-ons (or additional plugins) but not the contact form. https://monosnap.com/file/l3qLXEPHHiZIjThL8LDJCdzfCZhUf4

    If you have any questions please feel free to contact us.

    Best Regards

    #484801

    supp0rt
    Participant

    Hello,

    This plugin is shipped with the theme by default. When I installed the theme, it asked me to install it as a recommended and mandatory plugin in order for the demos to play properly.

    Besides that, most of the contact forms on the site are built using the contact form 7 plugin. 2 months ago I installed the theme on another site and everything was working fine.

    Also, before replying here, I checked the test site where I provided the credentials, and I saw that only the Contact Form 7 Dynamic Text Extension plugin was deactivated and not the Contact Form 7.

    I run a test on the contact page that I also have a contact form 7 and the text appears translated. I have added the page below so you can check it for yourself. If contact for 7 was creating the problem, then on this page the translated strings would appear untranslated.

    I would kindly ask you to check this again.

    Let me know if there is any other way I can help.

    #485174

    Hello,

    Please remove the form from the product and check how it works.

    Please make the full backup of your site and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by WooСommerce.

    Best Regards

    #485373

    supp0rt
    Participant

    The theme was compatible with Contact Form 7 and no it seems that is not anymore.

    If I change to storefront theme, the functionalities will not be identical to Woodmart. If you use the hooks to display strings or manipulate search is ok, but here we talk about functionality that does not appear based on the theme. Not on woocommerce.

    Do you suggest anything else that will not include changing every form on the site because of this? Or a form plugin that will be compatible with Woodmart? Or, can you please make the theme compatible with the Contact Form 7 plugin?

    I would understand if this was a 3rd party plugin with 500 installations. Not a plugin that comes as a recommended forms plugin from Woodmart.

    #485659

    Hello,

    The contact form 7 plugin is fully compatible with WoodMart. The plugin is not compatible with Loco plugin and out theme cannot influence it.

    If you have any questions please feel free to contact us.

    Best Regards

Viewing 10 posts - 1 through 10 (of 10 total)