Search widget on Header builder for mobile version is not working as at desktop

Hello there,

I am using the latest version of the woodmart theme (5.3.6), and I have noticed that the search widget on the header builder for mobiles is not letting me pick the post type that I want users to search for. Please, see the screenshot attached.

Also my website is kalamara.gr.

If you try to search my website for the product SKU: KBA-214-S you will find it from my header on desktop, but on my mobile version after you open the mobile menu no (its says “No posts found.”).

Please, any ideas? This is so important for me since this is an e-commerce website and this is a so important feature to let users search for products from their mobile devices.

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Hello,

I saw the screenshots you attached and visited your website.

The option works globally for both mobile and desktop. Please deactivate all the third party plugins activate the parent theme then clear cache and check back.

If the problem still continues then deactivate all the third party plugins and provide with the admin panel login details of the website to check it myself and help you out accordingly.

Regards.
Xtemos Studios.

Hello there,

Thank you for this.

I did everything you suggested and the issue did not go away.

Can you please take a look?

Thanks in advance,

Hello,

Your issue has been resolved. Now the search on mobile is working for products.

Please clear cache and check back.

Screenshot for Clarification: https://ibb.co/Wk30VCV

Best Regards.

Hello there,

Thank you so much for this.

I can see that the issue is gone away, this is true and great news.

I was wondering if that was a simple action from your side, so I can handle it myself in the future, in case this will happen again.

Thanks,

Hello,

You are Most Welcome.

The issue was that you have added two search elements in the header. I have removed one from it and the issue was fixed.

Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.

Have a wonderful day.

Topic Closed.
Best Regards.

[Author]

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