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Searching directly for type > no results

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
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  • #659549

    Obviousmedia
    Participant

    When I select a type of (example: Ducato) there are no results. When I select Brand and Type then the results are showing. What is going wrong?

    #659560

    Luke Nielsen
    Keymaster

    Hello,

    On my end, it shows results. Here are some screenshots – https://prnt.sc/YBRpBI-IO-BB , https://prnt.sc/Aoy7XGxPsNzd

    If I missed something, let me know.

    Kind Regards

    #659581

    Obviousmedia
    Participant

    No that’s not what I meant. Go to the shop page, and click on the left filter (selecteer type) on Ducato. Then you see the page is empty. See screenshot

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    #659587

    Luke Nielsen
    Keymaster

    Hello,

    Okay, I see. May I disable 3rd party plugins and enable the default/parent theme for testing?

    Thank you for your time.

    Kind Regards

    #659606

    Obviousmedia
    Participant

    Offcourse no problem

    #659890

    Luke Nielsen
    Keymaster

    Hello,

    Clear the cache and check how it works now – https://prnt.sc/OJ68Il84D2ej

    Thank you for your time.

    Kind Regards

    #659891

    Obviousmedia
    Participant

    I see this error is also by all the other brand + type. If you select for example Citroën and type Jumpy. The results page is empty. This is also this the other brands + type.

    Can you please check what going wrong?

    #660077

    Luke Nielsen
    Keymaster

    Hello,

    Increase the memory size to 512Mhttps://prnt.sc/9Cnb3DuuUnYy

    Then let me know.

    Kind Regards

    #660087

    Obviousmedia
    Participant

    Hello Luke,

    That helped! I increased it to 1024 MB

    #660090

    Luke Nielsen
    Keymaster

    Hello,

    Does this solve your issue?

    Thank you for your time.

    Kind Regards

Viewing 10 posts - 1 through 10 (of 10 total)