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SECOND PROUCT PICTURE NOT SHOWN ON MOBILE

Viewing 15 posts - 1 through 15 (of 15 total)
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  • #101900

    Jeriss Cloud Center
    Participant

    Hi,

    Please test my store on a mobile, you’ll notice that the second picture of the products are not showing when scrolling/hovering on them.

    On desktop it works fine, but not on mobile. Why?

    #101930

    Hello,

    Please provide the product URL with the problem

    Best Regards

    #102033

    fsan2val
    Participant

    I also do not see the second image in the mobile version

    It is time to update the topic, has many observations.

    Please your help how to do so that the second image is displayed in the mobile version?

    #102093

    Jeriss Cloud Center
    Participant

    In private, I provide an example of shop page from my store.
    Try it on a mobile device, not via F12 from a browser but really via a mobile device.
    Scroll/hover on any product and you’ll see no second picture get displayed.

    #102147

    Hello,

    Mobile devices do not have Hover state that is why it is not possible to see the second image.

    Best Regards

    #102163

    mark-aaron
    Participant

    I also have the same problem with my store. It seems all of us are having the same issue. How do we resolve it? Is it a problem with the theme? Or is there any settings we can change?

    See attached screenshots from mobile.

    https://www.hushhush.com/shop/diamond-cross-in-18k-white-gold-approx-5-10-cts-total-weight-diamonds/

    https://www.hushhush.com/shop/18k-white-gold-fancy-yellow-light-pink-and-blue-diamond-pendant-necklace/

    #102166

    mark-aaron
    Participant

    The files could not attach as too large? From mobile photos

    #102167

    mark-aaron
    Participant

    trying again to attach the images

    Attachments:
    You must be logged in to view attached files.
    #102169

    mark-aaron
    Participant

    and another

    Attachments:
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    #102587

    Jeriss Cloud Center
    Participant

    Dear,
    Is this going to be included in an improvement?
    Thanks

    #102600

    mark-aaron
    Participant

    No answer? It seems like it’s a bug at least a few of us are having, anyway to fix it?

    #102620

    Artem Temos
    Keymaster

    Hi @gevcen,

    How we can improve this if the mobile device doesn’t have hover state?


    @mark-aaron
    , you have a different problem. Please, create a new topic for this.

    #117280

    Jeriss Cloud Center
    Participant

    Here is the hover state in attachment

    Attachments:
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    #117345

    Artem Temos
    Keymaster

    Thank you. We will check this in the future.

    #117367

    Jeriss Cloud Center
    Participant

    Thanks, point closed

Viewing 15 posts - 1 through 15 (of 15 total)

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