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Security issues: blocke by mod_security

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  • #473415

    dmstudioweb.it
    Participant

    Hi,
    my hosting contacted me and he told me that the theme has an importan security issue, in private the log.
    I need to solve it has soon as possibile.

    How can we do it?

    Thanks.

    Regards.
    Davide

    #473591

    Hello,

    Our theme doesn’t have any r security modes you mentioned.

    Maybe you have some issue with the cache or something but we don’t see any signs that it comes from WoodMart. Try to disable all kinds of caches on all websites and disable the Booqable plugin. Test it for a few days and see how it works.

    Best Regards.

    #473606

    dmstudioweb.it
    Participant

    Hi,
    I don’t know where you saw Booqable plugin, we don’t have it and we don’t use any kind of caching.

    As you can see here “<script src=\\x22https://www.___________.com/wp-content/themes/wood…“] [severity “ERROR”] [tag “CWAF”] [tag “FilterASP”] ” the security exception is the theme.

    Plese try to investigate it, thanks.

    Regards.
    Davide

    #473778

    Hello,

    I think there is an issue with the 3rd party plugins. Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and share the WP admin login details of your site so I will check and give you a possible solution.

    Best Regards.

Viewing 4 posts - 1 through 4 (of 4 total)