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"Select Options" for variable products issue

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #131826

    dsl-ms
    Participant

    Hi. I’m importing products using a plugin. All products are brought in correctly but on the category page instead of seeing “Select Options” when hovering over a product with variations, I see “Read More”.

    The big issue is that if I go into the product in admin and do not change anything but simply click the “save changes” button on the variations tab, the problem is fixed!

    I’ve added a video of this behaviour in the private content area. Can you please advise on how to get this working as intended?

    #131828

    Artem Temos
    Keymaster

    Hello,

    Could you please check how it works with some default WordPress theme like twentysixteen to understand is it our theme issue or not?

    Regards

    #131902

    dsl-ms
    Participant

    Good morning, I’ve switched themes to twenty nineteen and it’s still the same, screenshot attached

    #131940

    Artem Temos
    Keymaster

    It means that it is the way WooCommerce works. Most likely, there is something wrong with this product’s variations.

    #131948

    dsl-ms
    Participant

    How can there be something wrong with product variations when I change nothing and I simply save to get the expected functionality?

    If there is something wrong with the variations what does the save button do that isn’t already done?

    #131952

    Artem Temos
    Keymaster

    Probably, the problem with the import you use. When you save the data it just actualizes the data. You need to check the product’s variations configuration. We can hardly advise you here since it is not related to the theme.

    #132008

    dsl-ms
    Participant

    Ok fair enough, I’ve contacted the plugin author.

    #132060

    Artem Temos
    Keymaster

    OK, we have removed this image.

Viewing 8 posts - 1 through 8 (of 8 total)

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