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Server Error 403 Forbidden

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  • #314637

    Human2021_hh
    Participant

    Hello,

    I just created the WP site and just installed the theme. Whenever I try to change something in the Theme Settings and press save options I receive the following error: Server Error 403 Forbidden – You do not have permission to access this document.”

    Please help!

    Thanks

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    #314640

    Artem Temos
    Keymaster

    Hello,

    Try to disable mod_security on your server. It seems to block Theme Settings “save” requests. Contact your hosting provider for help.

    Kind Regards

    #314727

    Human2021_hh
    Participant

    Hi,

    I still can not find the error. I’m in contact with my hosting provider and they are also not able to find the reason for the error. We tried to disable the firewall, but still nothing.

    Do you have any other ideas perhaps?

    Thanks
    Willi

    #314730

    Human2021_hh
    Participant

    Hi again,

    I think I solved the problem. It was because of the firewall from the hosting partner.

    Thanks anyways for your support.

    Willi

    #314881

    Artem Temos
    Keymaster

    Great, we are glad that you sorted it out. Let me know if you have any further questions.

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