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Server error (500 error) and after update layout/menus problems .

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  • #366401

    spidx
    Participant

    Hello,

    Yesterday while editing/saving a page I suddenly got a server 500 error and could not save the page and I still can’t. I have tried to deactivate all the plugins and it worked but I can’t really pinpoint which plugin is causing the problem. Then I updated all plugins and themes and now the some of the layout is off center and also I got some additional “menus/links” as shown in the attached picture. Mobile menu has also disappeared/changed.

    Any suggestions?

    Thank you. Regards.

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    #366461

    Hello,

    Your issue has been Resolved. Please clear cache and check back.

    Best Regards

    #366473

    spidx
    Participant

    Thank you but i see that menu has just been disabled, but now there is no menu in mobile version of the page. There is still server 500 error when trying to save page in elementor. Footer of the page is still wider than before. Is that something to do with the updates?

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    #366487

    Hello,

    To set the menu for the mobile side menu you need to Go to Appearance >> Menus >> Edit Menu that you want to use as mobile side menu >> Scroll down and set it as mobile side menu.

    Screenshot for Clarification: https://ibb.co/S52hP0p

    Please read the following article for help about 500 error:
    https://elementor.com/help/500-error/

    Best Regards

    #366530

    spidx
    Participant

    Ok, I have managed to resolve error 500 thank you about that.

    When i created new page and import saved template (as in error 500 article), I got the same menu and off center layout problem. How did you resolved that before so i can do it myself?

    Thank you.

    #366591

    Hello,

    You are Most Welcome.

    I have disabled the sidebar for the homepage by editing it to remove the menu in sidebar.

    Screenshot for Clarification: https://ibb.co/HxxLzFV

    Best Regards.

    #366779

    spidx
    Participant

    All cleared, thank you, great support.

    Have a nice day.

    #366780

    Most Welcome 🙂

    If you do not mind, can you please leave a 5 stars rating for our Theme & Customer and Technical Support by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in future. It would encourage our work a lot. If you like our Theme and Support.

    Thanks for contacting us.
    Have a great day 🙂

    Topic Closed.
    Best Regards

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