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Server Error 500 in elementor

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  • #634309

    phpdeveloper12024
    Participant

    Server Error 500 in elementor

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    #634333

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for contacting our support center.

    To better assist you, could you kindly test the functionality with default WordPress themes such as TwentyTwenty or WooCommerce Storefront? This will help us determine whether the issue stems from our theme or elsewhere.

    Regards

    #634610

    phpdeveloper12024
    Participant

    I deleted Scheduled Actions and now worked

    #634855

    Artem Temos
    Keymaster

    Hello,

    Please provide us with your admin access so we can log in and check this on your end.

    Thank you in advance.

    #635456

    phpdeveloper12024
    Participant
    #635525

    Artem Temos
    Keymaster

    Please keep all plugins that are not related to our theme temporarily turned off so we can test it.

    #635768

    phpdeveloper12024
    Participant

    I keep discovering new errors.

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    #635836

    Artem Temos
    Keymaster

    All the plugins are still enabled. Please disable them temporarily so we can check the issue.

    #636089

    phpdeveloper12024
    Participant

    #636177

    Artem Temos
    Keymaster

    Sorry, but the password you provided seems to be wrong and we can’t enter your dashboard.
    Also, please recreate the “Load more” button issue so we can see it on the category page you sent earlier.

    #636183

    phpdeveloper12024
    Participant

    I recreated “Load more” you can check

    #636186

    Artem Temos
    Keymaster

    We don’t see any problems there. Here is a video https://gyazo.com/f939c1b7cb732e35b0291049df44e9a0

    #636188

    phpdeveloper12024
    Participant

    I have many issues
    1. Load more in category
    2. Clear variation using on second click in mobile
    3. Gallery layout in product page doesn’t change

    #636193

    Artem Temos
    Keymaster

    1. We don’t see any problems there. Here is a video https://gyazo.com/f939c1b7cb732e35b0291049df44e9a0

    2. It works correctly too https://gyazo.com/a661f17b6fca4efe5b33a89fcbe60c68

    3. Since you are using a custom layout, you need to change the gallery layout in Dashboard -> WoodMart -> Layouts.

    #636466

    phpdeveloper12024
    Participant

    please check mobile, not desktop

    #636760

    Artem Temos
    Keymaster

    Hello,

    We don’t see the problem on mobile devices as well. Could you please clarify what device you are using for tests?

    Kind Regards

    #637723

    phpdeveloper12024
    Participant

    Please check attached video

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    #637819

    Artem Temos
    Keymaster

    Hello,

    You can fix it by applying patch # 637812. To do this, go to Dashboard -> WoodMart -> Patcher, find the corresponding patch and click on the “Apply” button. Let us know if it works for you.

    Kind Regards

    #638025

    phpdeveloper12024
    Participant

    I have done that, but the color still appears to be outlined. (on mobile)

    #638027

    phpdeveloper12024
    Participant

    There is another issue: when creating the layout for the product page, I cannot translate the main headings into both languages, nor can I create a separate layout for each language.

    #638046

    Artem Temos
    Keymaster

    We have checked this on our end but don’t see the problem. https://monosnap.com/file/B5nJBOAOV4QmlzljEeHlTKF6ly37mc
    Most likely it is due to cache on your device.

    To translate texts in layouts, you need to enable layouts translations in WPML Settings. https://monosnap.com/file/zi48hhmBaLSzn2zv0ityZH4YoePOGx
    Then you can translate your layouts with WPML.

    Kind Regards

Viewing 21 posts - 1 through 21 (of 21 total)