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setting products per page not working

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  • #282889

    [email protected]
    Participant

    Setting the number of products to show per page does not work. Setting number of products per page via Theme settings/Shop/Products Grid works on mobile but not on desktop.

    Before update to version 6, on my computer, it would show 25 products per page regardless of what I set in theme settings.

    After update, I found Products per page had been reset to 4 – and only 4 showed per page. I changed this to 36, then it showed 15 per page on desktop and 4 on mobile.
    I tried various other numbers, even back to 4, but it still shows 15 per page on desktop and 4 on mobile.
    Now it’s showing 10 on desktop!

    I have setting on that allows customer to change number products on front end. Options I have set are 36 and ALL. If you select one of these at front end that works and it continues to show that many as you navigate around different categories, but after logging off and back on next day it goes back to showing 10 or whatever (but not what I set it to).

    The image attached shows screenshot of front end minimized to show whole page. As you can see, only 10 products showing though it’s set to 36 in backend

    Am I doing something wrong??

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    #283007

    Hello,

    I am checking your site, I see you have set 36 products on the page, I am checking product-category/glitter-tattoo-products/ and it shows 36 products: https://gyazo.com/0078e27ec120b3b257e4ca5551f3e29c

    Please provide the page URL where you see less or more products, how many products are assigned to this category, perhaps the category has 15 products only and this page would show the products related to this category and all the products assigned.

    Best Regards

    #283029

    [email protected]
    Participant

    Solved! Thanks!

    The same category showed 10 products on my laptop, so I looked at site with 2 other computers and they showed 36 products per page as yours did. So I tried another browser on mine and it was correct too. After clearing all cookies it now works properly!

    #283190

    That is fine. If you have any questions please feel free to contact us.

    Best Regards

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