Settings won't update on page

Hello! I installed the theme and am attempting to update the logo and other settings, but it will not show up on the page. I noticed the page is also taking a long time to load. What can I do to correct this issue?

Hello,

Thank you for choosing our theme and for contacting us.

Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

if the problem remains, even after the plugins deactivated, please, provide your site admin access to the private area.

Please confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes.

Best Regards

[Author]

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