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Several issues

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  • #397180

    Andreea
    Participant

    1. Although I changed the color in the Notices, the website still displays the default color.

    2. The customer does not receive a notification email that he has placed a new order or that the order is completed.

    3. The pictures in The Shop page does not load on page 2, or 3, etc. Also, when I change how many products to display (9, 12, 15)

    4. How do I remove social icons for social media that I don’t own (eg Twitter) and keep the one that i own?

    #397202

    Hello,

    1. Please clear the site and browser cache and check again. You would better deactivate all cache plugins for the period of site configuration.

    2. Please make sure you have enabled all the mail templates in the Woocommerce > Settings > Emails.

    3. Please provide page URL and screens where you want to remove the social networks, I will guide you.

    Best Regards

    #397208

    Andreea
    Participant

    1. I cleared the cache, i deleted cookies – i still have the default color.
    2. Images still don’t load on page 2, 3, etc.
    3. I have all the email settings in Woocomerce. Before i used Mail poet but it was in conflict with the theme, so now i have to use Mail chimp. It doesn’t work .
    4. I want to keep only Facebook, Instagram and whatsapp.

    #397217

    Andreea
    Participant

    3. Problem solved. I reinstall Mail poet and it’s sending e-mail. For now, there is no conflict.

    #397516

    Hello,

    1. I have checked it works: https://gyazo.com/aa086cb5ae41f622ea4ec2108f432aff and https://gyazo.com/e2f3b3157f9aa972e80811405aa0743d

    2. Please make the full backup of your site and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by WooСommerce.

    3. Please deactivate all the plugins except these ones:

    Slider Revolution
    Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG
    Switch to the parent theme and check the issue.

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Best Regards

    #397581

    Andreea
    Participant

    1. There is no problem with the Warning notice background color (it works). The problem is with the Success notice background color. It keep that default green. And the badge of the new items is also default green.

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    #397591

    Andreea
    Participant

    2. I deactivated all the plugin and now the pictures show. There was a conflict with a plugin. So problem no.2 is solved.

    4. Social icons?

    #397770

    Hello,

    You can configure the social icons in the Theme Settings > Social profile.

    Please, confirm the permission for plugins deactivation. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    #397817

    Andreea
    Participant

    1. I solved the problem with the „Succes color”
    2, 3 and 4 are solved.

    From where do I change the „new item” badge color?

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    #397969

    Hello,

    This color is changed in the Theme Settings > Styles and colors > Accent color.

    If you do not want to change this color globally, please add this code to the Theme Settings > Custom CSS > Global:

    body .labels-rounded .onsale { 
    background-color:#000000; 
    }
    /*hot*/
    body .labels-rounded .featured {
    background-color:#000000;
    }
    /*new*/
    body .labels-rounded .new{
    background-color:#000000;
    }

    If you have any questions please feel free to contact us.

    Best Regards

    #398027

    Andreea
    Participant

    Thank you very much for your help. You can close the topic.

    #398183

    You are welcome! We are here to help.

    Wish you a wonderful day!

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