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Several issues
- This topic has 11 replies, 2 voices, and was last updated 2 years, 4 months ago by Elise Noromit.
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AuthorPosts
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August 14, 2022 at 2:34 pm #397180
AndreeaParticipant1. Although I changed the color in the Notices, the website still displays the default color.
2. The customer does not receive a notification email that he has placed a new order or that the order is completed.
3. The pictures in The Shop page does not load on page 2, or 3, etc. Also, when I change how many products to display (9, 12, 15)
4. How do I remove social icons for social media that I don’t own (eg Twitter) and keep the one that i own?
August 14, 2022 at 9:33 pm #397202
Elise NoromitMemberHello,
1. Please clear the site and browser cache and check again. You would better deactivate all cache plugins for the period of site configuration.
2. Please make sure you have enabled all the mail templates in the Woocommerce > Settings > Emails.
3. Please provide page URL and screens where you want to remove the social networks, I will guide you.
Best Regards
August 14, 2022 at 9:59 pm #397208
AndreeaParticipant1. I cleared the cache, i deleted cookies – i still have the default color.
2. Images still don’t load on page 2, 3, etc.
3. I have all the email settings in Woocomerce. Before i used Mail poet but it was in conflict with the theme, so now i have to use Mail chimp. It doesn’t work .
4. I want to keep only Facebook, Instagram and whatsapp.August 14, 2022 at 10:45 pm #397217
AndreeaParticipant3. Problem solved. I reinstall Mail poet and it’s sending e-mail. For now, there is no conflict.
August 16, 2022 at 3:39 am #397516
Elise NoromitMemberHello,
1. I have checked it works: https://gyazo.com/aa086cb5ae41f622ea4ec2108f432aff and https://gyazo.com/e2f3b3157f9aa972e80811405aa0743d
2. Please make the full backup of your site and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by WooСommerce.
3. Please deactivate all the plugins except these ones:
Slider Revolution
Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG
Switch to the parent theme and check the issue.If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
Best Regards
August 16, 2022 at 10:42 am #397581
AndreeaParticipant1. There is no problem with the Warning notice background color (it works). The problem is with the Success notice background color. It keep that default green. And the badge of the new items is also default green.
Attachments:
You must be logged in to view attached files.August 16, 2022 at 11:28 am #397591
AndreeaParticipant2. I deactivated all the plugin and now the pictures show. There was a conflict with a plugin. So problem no.2 is solved.
4. Social icons?
August 17, 2022 at 4:51 am #397770
Elise NoromitMemberHello,
You can configure the social icons in the Theme Settings > Social profile.
Please, confirm the permission for plugins deactivation. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.
Best Regards
August 17, 2022 at 10:38 am #397817
AndreeaParticipant1. I solved the problem with the „Succes color”
2, 3 and 4 are solved.From where do I change the „new item” badge color?
Attachments:
You must be logged in to view attached files.August 18, 2022 at 4:01 am #397969
Elise NoromitMemberHello,
This color is changed in the Theme Settings > Styles and colors > Accent color.
If you do not want to change this color globally, please add this code to the Theme Settings > Custom CSS > Global:
body .labels-rounded .onsale { background-color:#000000; } /*hot*/ body .labels-rounded .featured { background-color:#000000; } /*new*/ body .labels-rounded .new{ background-color:#000000; }
If you have any questions please feel free to contact us.
Best Regards
August 18, 2022 at 10:30 am #398027
AndreeaParticipantThank you very much for your help. You can close the topic.
August 19, 2022 at 2:09 am #398183
Elise NoromitMemberYou are welcome! We are here to help.
Wish you a wonderful day!
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