Several problems

Hello. After installing the template, I see several problems. I made a video and I want to show you. Perhaps these are template errors.
If you need a video of good quality, then you can download it and watch it on your computer.

1. https://yadi.sk/i/hH-DP_JhtH911w
After enabling AJAX in the directory, the filter does not work without a button. He needs to press a button for it to work. Why, if you can do it without a button

You may also see unusual behavior at 1:34 when prices are different.

2. https://yadi.sk/i/3j0vhXgxritjpA
Zoom image button is not displayed if enabled

Also, you can see that sometimes the image is opened in the browser as a file, and not in the viewer

3. https://yadi.sk/i/FZj7mbcZqMEsPw
If you remove the Wishlist button, the button on the product and in the header is removed. But when the catalog mode is enabled, the button in the header is not deleted, only the button on the product

4. https://yadi.sk/i/dskM-cw7QvgFPg
Sidebar issue for iPad it is not showing

5. https://yadi.sk/i/wqgug3qyvKlvJQ
In catalog mode, SKUs are removed. The presence of a variable product in the catalog is very important

6. https://yadi.sk/i/7YsdbcLtUkFvXg
I do not understand what the logic is. One text replaces another

Hello,

I watched the videos you attached.

1) This is how it works by default. You always need to click the button to make the price filter.

It works the same on our demos as well.

2) The button displayed in your video on the image is called the Zoom image button.

3) It is also the default behaviour. You can delete the wishlist button from the header by editing it from WoodMart >> Header Builder >> Edit header.

https://xtemos.com/docs/woodmart/header-builder/woodmart-header-builder/

4 &5 ) Please provide the admin panel login details of the website.

6) One text is for the login and other is for the registering users. You can toggle between login and register to see the results.

Best Regards

1. Don’t you think this is a mistake? It may not work correctly on the demo, but this does not mean that this bug does not need to be fixed.

2. Why did you write what the button is called? I showed the problem with the button, and you answered what the button is called. What for? This bug needs to be fixed

3. Didn’t you read what they wrote to you? You were shown a different problem. Why are you answering a ticket if there is no answer to the question in your words?

4. I will transfer access to another ticket administrator.

6. I show you in the video that this is one page for one task. Registration only and 2 different texts. Have you watched the video?

Please pass this ticket to another administrator because you do not understand what is being written and shown to you.

Hello,

We are very sorry you are frustrated. Now I will go point by point and describe the same what my colleague says but in a little bit more detail.

1. https://yadi.sk/i/hH-DP_JhtH911w
After enabling AJAX in the directory, the filter does not work without a button. He needs to press a button for it to work. Why, if you can do it without a button

What is the difference between AJAX has been activated and it has not been: you can just view your video to see this difference. When you enable AJAX you need to press the button and filtering results are shown in the content without reloading the whole page. When AJAX has been disabled you need to press the button and filtering results would be shown by reloading the whole page. This is not a bug, this is the nature and way AJAX works.

You may also see unusual behavior at 1:34 when prices are different.

WoodMart theme does not influence the Woocommerce price filter behavior. You can switch to the Storefront and check the issue.

2. https://yadi.sk/i/3j0vhXgxritjpA
Zoom image button is not displayed if enabled

When you set “Main image click action” to be “Zoom”, the image is zoomed on hover: https://gyazo.com/32b3540b2c704794049eeb78a1dac169 When you enable Show “Zoom image” icon the icon appears and it clearly visible on your video, however, its functionality to open the image in a popup and zoom out in this popup like this: https://gyazo.com/2cc05ba9b89fcb703c44eec03420ef68

3. https://yadi.sk/i/FZj7mbcZqMEsPw
If you remove the Wishlist button, the button on the product and in the header is removed. But when the catalog mode is enabled, the button in the header is not deleted, only the button on the product

The button you show on the video is not the Wishlist. It is a shopping cart.
Please navigate to Woodmart > Header builder http://prntscr.com/iyd2pe

Choose the proper header type (your current) http://prntscr.com/iyd333

Remove the shopping cart from the header http://prntscr.com/iyd3h3

4. https://yadi.sk/i/dskM-cw7QvgFPg
Sidebar issue for iPad it is not showing

You have set to show “Hidden Sidebar” on mobile-only, that is why on iPad it does not get as the “Hidden sidebar”. The width when mobile is in force 414px: https://gyazo.com/ca6921e2297fd34bcb796f020b49a5ae
If you want the Hidden sidebar on the iPad, enable this option.

5. https://yadi.sk/i/wqgug3qyvKlvJQ
In catalog mode, SKUs are removed. The presence of a variable product in the catalog is very important

This is the Woocommerce functionality and WoodMart does not influence or cause the issue. Usually, site owners just hide the price and Add to cart button with custom CSS instead of Catalog mode. If you need help with this, please provide the site URL.

6. https://yadi.sk/i/7YsdbcLtUkFvXg
I do not understand what the logic is. One text replaces another

This is WoodMart additional feature that was requested by a great number of site owners that is why we added this. If you do not need it, just disregard this option.

If you have any questions please feel free to contact us.

Best Regards

1. You can see how AJAX works without a button and without a page reload.
https://yadi.sk/i/ZpAN05oEFpq50A

2. I made another video for you. You can see that the button does not turn on and is not displayed on the site.
https://yadi.sk/i/XvELIzx22NvrHw

3. Your screenshot service does not work in Russia. Even the VPN can’t show them to me.
But I understand what you mean. That you can remove this button in the header builder.

But that’s not the problem. This is not how it should work. If you can disable the wishlist in the menu, then when you enable the catalog mode, the basket should be deleted. I showed it in this video
https://disk.yandex.ru/i/FZj7mbcZqMEsPw
I understand that you can delete all buttons, but I am showing your incorrect work. Then you can remove the wishlist disable button in the menu because it can also be removed through the header builder.
https://yadi.sk/i/QNfDtQh1Or5Tmw
There should be a uniform standard for how the settings work. If you turn on the catalog mode, then all the purchase and cart buttons should be removed, and not partially.
You need to fix this problem and fix it.

4. If you watch this video again, you will see that the panel should be hidden only on phones. But it is hidden on the iPad (768×1024) and open on the iPad Pro (1024×1366). IPad and iPad Pro are larger than 414px
https://disk.yandex.ru/i/dskM-cw7QvgFPg

5. We need a price and a SKU.
Do you mean display: none?
Is there another way to hide the add to cart button?

Hello,

1. Yes, we understand that it might work without the button. But currently, we don’t have such an option in our theme, unfortunately. We will consider this improvement for our future updates.

2. Please, send us your admin access so we can check what is wrong with the button.

3. Do you mean to hide the shopping cart widget from the header builder when the catalog mode is enabled? OK, we will review this for our future updates.

4. Off-canvas sidebar option directly depends on not from the device, but on the screen width of this device that based on Bootstrap 4 grid where 768px screen – is mobile screen width.
Here is screen width from which off canvas sidebar options is depending:
Off canvas sidebar for desktop – 1025px and up
Off canvas sidebar for tablet – from 1024px to 769px
Off canvas sidebar for mobile – 768px and below
The screen width of the smaller iPad (768×1024) in vertical orientation is too small to show full tablet content and in Bootstrap 4 it is considered a mobile device.

5. When you enable the catalog mode it removes the add to cart section completely. For variable products, add to cart button comes together with the variations form (swatches). Without add to cart button, the swatches would not work. And there is no way to remove the add to cart button for variable products with some PHP and not with CSS. Also, without variations form, you can’t switch between variations to see different SKUs set for particular variations. That is why you need to either set one SKU for the parent product or disable the catalog mode and hide the add to cart button itself with the CSS code.

Kind Regards

New question 7: Problem needs to be solved first. I am testing the result of migrating a site from subdomain to main domain and so I tried changing the subdomain dev.site.com -> test.site.com. After changing the domain, I get a page rendering issue. I have a backup and this is a test site, but I want to know the cause and how to fix it in order to fix it in the future.
What I have tried:
– change the name of the site in wp-config.php
– replace the old address with the new address in the database in wp_options and wp_site
– perform the replacement of addresses in the database by searching all addresses in the entire database
– search for site address inside all wordpress files and replace them
None of the above worked for me. Pages are not displayed
https://yadi.sk/i/McgF_LOj9lUlzg

New question 8: When I searched for the site url in wordpress files I found several files. Two are Elementor files and one is a theme file. I think that template files should not have absolute links in their code and all links should be relative.
https://yadi.sk/i/DoffZp7rtblafw

2. I wrote accesses. Check it out please
5. Do you mean display: none?

As I can see, there are a lot of URLs that still need to be replaced in the database https://monosnap.com/file/I2bbNn0WGp6BWv7jSjFflVAhdxOBYM
As for the Elementor files, try to use the URL replace tool in Dashboard -> Elementor -> Tools -> Replace URL https://gyazo.com/3592a6bb991c9ea454bf565ba0bb164b

2. Yes, this option actually should be not active when you select “Photoswipe popup”. Actually, our “Zoom button” opens the popup so that is why there is no need to duplicate this functionality on the page.

5. Yes, you can use the following CSS code

.woocommerce-variation-add-to-cart {
    display: none;
}

I already wrote that I changed all the links in the database to new ones and this did not work. I have tried migrating the site more than 10 times and no result.
You can check it now because I changed all links in the database again

Also I did as you wrote for Elementor. No result.

I also noticed that when you change all the links in the database, the Woodmart settings revert to the default settings.

Also, you did not answer the 8th question why the plugin contains an absolute link. It should only have relative links. I think you need to fix this and fix it.

As we can see, the icons now have correct URLs on your website https://gyazo.com/50e0361a00547a4d1adc28c618a1ba14
So the problem is that your home page is empty, right? Could you please check if you have any content added there?

I have answered this question, and since Elementor is not our plugin we can’t fix it. We have tested their “Replace URL” feature and it works on our side. Try to regenerate their CSS styles as well.

Content inside Elementor pages is gone. You can check the site. I gave you access in a post today August 30, 2021 at 9:56 am just for this

I don’t understand why you are talking about Elementor.
/wp-content/themes/woodmart… is not Elementor. Watch the video
https://disk.yandex.ru/i/DoffZp7rtblafw
https://yadi.sk/i/ixjSnjG3GgY7ng

Probably, you have corrupted the content while transferring. We don’t know what went wrong but you need to restore it somehow.

As for the file related to our theme, try to simply resave Theme Settings after transfer.

Yes, I can restore from backup. This is a test site where you need to understand how to transfer the final site. Files and database were not moved during migration. The data disappears when you change the domain.

When you change the domain in the database, all the theme settings are deleted and they return to their default values.

I want to ask whether the transfer to another domain is real or after creation it is impossible to change the domain?

How exactly do you change the URL in the database? Also, it is necessary to resave Theme Settings after transfer.

We have transferred a lot of websites built with our theme. It looks like you break something in the database when changing the URL there.

Pages stop working until the database changes.

I update addresses in the database in the following way:
Making a backup via “mysqldump -u USER -pPASSWORD DBNAME | gzip -9> ~ /DBNAME.sql.gz”

Sweat I open the .sql file through the Notepad ++ editor and do a search and replace the domain. Then I pick up UTF-8 without BOM

Also added a link to the database dump

Please, send us your FTP and database access (phpMyAdmin) so we can check what is wrong with the page content. Also, send us database access from the first website where the content is all right.

I restored the version of the site from the backup before the update, which works.

now both domains are directed to the same directory and you can test address changes

Hello,

As we can see, you have provided the access to your dev. website right? We need access to your test. as well.

Kind Regards

as I wrote earlier, both domains are directed to the same directory. we do not change hosting, we change only the domain name

I mean that the access data after changing the domain will be the same

will you answer today?

Hello,

We have now changed the URL successfully. Here is a step by step instruction:

1. Change the URL in wp-config.php file
https://gyazo.com/f983a1e6e84985a76eb5a2b90aa12454

2. Change URLs in _options and _blogs tables
https://gyazo.com/40564f5d74c4d33f1ca17329ac2b61ab
https://gyazo.com/f64486183b2b2dd4032d8c91c7b5e6c5

3. Replace URLs with Elementor tools https://gyazo.com/97617f8dd1e39919df186ef013e065b3

The only thing broken now is widgets. We recommend you export widgets before transfer and then import on a new domain https://wordpress.org/plugins/widget-importer-exporter/

Kind Regards

[Author]

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