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Sharp server load after theme update to 8.2.3

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #669778

    Alex
    Participant

    Similar problem as others. Before updating the theme, the version was 8.2.2 and all patches – there was no problem.

    Yesterday evening (around 6:00 PM) I updated the theme and because of this I have been observing a huge load on the server’s RAM and a large number of unsuccessful executions (because everything is stuck in the limits – I have a 2 GB RAM tariff, and the values ​​exceed it)

    After updating the theme, a standard reset of the W3 Total Cache caches was performed (as usual). But this is the first time I have observed such a problem, it is associated exclusively with the theme update, because no other changes were made.

    The site pages load very slowly, more than 30 seconds, and if these are Woocommerce pages, the loading is often so long that a 503 error occurs.

    Even the admin area has started to load slowly.

    RAM https://prnt.sc/DZ2eNgcV7hjT
    Entry processes https://prnt.sc/l4-B7TC09eaf

    Please release an urgent rollback to the previous version

    #669779

    Alex
    Participant

    I also see the following entries in the list of slow database queries
    https://prnt.sc/5D2FCzK8BiP4

    This is the first time in the entire history of the site, it has never happened before

    #669784

    Artem Temos
    Keymaster

    Hello,

    As we can see from your screenshots, they are related to some of the installed plugins. Could you please temporarily disable all plugins that are not related to our theme and test how it works?

    Kind Regards

    #669798

    immolib
    Participant

    same issue here.

    Time for loading a page is now crazy !

    #669799

    Alex
    Participant

    First I’ll try this:
    RankMath – https://prnt.sc/82MMD3RTadbi
    WooCommerce – https://prnt.sc/6-BQTWkIWeCw
    + clearing all caches W3 Total Cache

    #669803

    Alex
    Participant

    Yes, these actions helped (but I’m still observing), that is, the reason is in the transitional processes

    #669809

    Alex
    Participant

    I confirm that what I did helped fix the problem. But why it occurred after updating the theme is another question.

    #669944

    Artem Temos
    Keymaster

    Great, we are glad that you sorted it out. Feel free to contact us if you have any further questions.

Viewing 8 posts - 1 through 8 (of 8 total)

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