Home Forums WoodMart support forum Shipping address is not showing on Apple device only

Shipping address is not showing on Apple device only

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #235406

    rokon
    Participant

    My website looks fine. But now the shipping address is not showing on Apple devices. Please check and let me know the issue.

    #235450

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please advise where we can test that?

    Please make the full backup of your site as well as the Theme settings export and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by Woocommerce.

    Best Regards

    #235729

    rokon
    Participant

    http://dhakahalalfood.com/
    Please check here. And let me know if you need access to my website.

    #235792

    Hello,

    We have checked and the shipping address is shown in the shopping cart. Please provide the screen and page URL where it is absent.

    Best Regards

    #235955

    rokon
    Participant

    It is not showing on iPhone.

    #236126

    Hello,

    Here is what we see on iPhone: https://prnt.sc/v6umla

    What browser do you use on iPhone?

    Please provide the URL and screen where the shipping address should be?

    Best Regards

    #236140

    rokon
    Participant

    Sorry, I mean on the checkout page.
    It is not showing the form.

    #236204

    Hello,

    We have checked the checkout both on Android and iPhone and see that checkout are the same:

    iPhone: https://prnt.sc/v6yv8d Android: https://prnt.sc/v6ywn8

    Please provide the screen and highlight the form which is present on the desktop in the checkout and not present on the iPhone.

    Best Regards

Viewing 8 posts - 1 through 8 (of 8 total)