Shipping methods do not appear automatically anymore

Hi,

As you can see in the attached video the shipping methods are not automatically appearing anymore when the address is filled in. If the page is reloaded they appear. I tried with a defualt theme and it works with that, so it seems like the issue is in your theme.

https://www.awesomescreenshot.com/video/31935401?key=c26fd02e6aaa966ba5d9b114b914cfde

Hello,

Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and let me know I will further check on your site and give you a possible solution.

Best Regards

I have already tried that but it is not working with all plugins disabled and a default theme.

Hello,

I don’t see these shipping methods on your site. Have you disabled them?

Best Regards

Some of them belong to the free shipping plugin and that plugin was disabled. But I created another standard shipping method and it is not working with that either. But now I have activated all other methods as well so that you can see.

Hello,

After changing the country. It is changed automatically.
See this video
https://uploadnow.io/f/BCLNTcv

Best Regards

Hi, you have not understood the problem. Here is a new video where I try to explain it again:

https://www.awesomescreenshot.com/video/31983068?key=fb8a478725b0140785994880aa84ab10

Any progress yet? People are emailing us about the issue.

Hello,

Navigate to WoodMart -> Patcher and apply the #601746 patch to fix those issues.

Thank you for your time.

Kind Regards

Thanks, it works! Super!

Most Welcome!!!.

I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

Thanks for contacting us.
Have a great day.

Topic Closed.
Best Regards.

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