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Shipping options not showing

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  • #662130

    prsocial
    Participant

    Hey guys, I am using Woodmart and it’s great! My client is using Monta for fullfillment. They have a plugin which adds shipping options to the checkout: https://wordpress.org/plugins/montapacking-checkout-woocommerce-extension/

    As the options did not show in the checkout, I disabled all plugins, but without any luck. But when switching to for example the Hello Elementor theme, the options are showed (see screenshot below). So it looks like something in the Woodmart Theme is blocking it from showing the shipping options. How can we fix this together? Thanks!

    PS: at the moment the Monta plugin is not activated, because it blocks people from ordering because they can’t select a shipping option.

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    #662203

    Hello,

    Maybe you are using a layout for the checkout page. Try to disable the custom layout for the checkout page in Dashboard -> WoodMart -> Layouts and test how it works. Let me know if it helps.

    Best Regards,

    #662459

    prsocial
    Participant

    For some reason it was display:none in CSS I found out. So I got it working with custom CSS. It’s solved!

    #662533

    Hello,

    Sounds great that your issue has been solved.

    You can always reach us at any time. We are always here to help you.

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards,

Viewing 4 posts - 1 through 4 (of 4 total)

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