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‘shipping to different address’ is not showing up in the checkout page

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  • #472440

    naomi.suns
    Participant

    Hi,

    I could not find the ‘shipping to different address’ option in my checkout page, so I tried to add ‘shipping detail’ element to the page, but it seems it’s just a type box, please see the screenshot. How to add the ‘shipping to different address’ checkbox to my checkout page? please help.

    Thanks

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    #472532

    Hello,

    Please make the full backup of your site and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by WooСommerce.

    Best Regards

    #472548

    naomi.suns
    Participant

    Hi,

    could you please be more specific on how to test on the Storefront? I downloaded and activated the Storefront theme, and I checked my checkout page, it seems there is no ‘shipping to different address’ checkbox neither, please see the attachment. Please help.

    Thanks.

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    #472832

    Hello,

    This is the Woocommerce functionality and you need to enable and configure that in Woocommerce > Settings.

    Please refer Woocommerce documentation to enable and configure that.

    If you have any questions please feel free to contact us.

    Best Regards

Viewing 4 posts - 1 through 4 (of 4 total)