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Shop & Archive Pages look broken / squeezed

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  • #583953

    shikv
    Participant

    Hi Artem,

    You may go ahead and make changes to the production site to try to resolve the issue, just do not disable any plugins

    The issue only occurs on the product archive layout pages such as “product archive layout Shop”

    #583957

    Artem Temos
    Keymaster

    Hello,

    As we said, we need to disable all plugins that are not related to our theme first. This issue is caused either by some of the installed plugins or custom code.

    Kind Regards

    #583961

    shikv
    Participant

    Hi there, I have created a staging site, you have the login credentials already, the link is in the private content.

    #583962

    Artem Temos
    Keymaster

    You need to disable all plugins on your staging website and try to enable them one by one to identify which one causes this problem on your website.

    #583972

    shikv
    Participant

    Brother, I have already done that and it has not made any difference, you can try on the staging site and see

    #583976

    Artem Temos
    Keymaster

    Yes, we tried this already on the staging website and it works correctly. Here is a screenshot https://gyazo.com/86b6c4f00ddda1b0e22cd3a04579fb8a

    #583983

    shikv
    Participant

    So please let me know which plugin is causing the issue?

    The page displays fine in preview but on the actual page it does not.

    #583999

    shikv
    Participant

    Hi, I see the plugin seems to be caused by the WC Pickup Store plugin.

    However i require this plugin to make sales on my website, is there any way to work around this?

    #584000

    shikv
    Participant

    Update: I managed to resolve the issue, there was a plugin conflict with the WC Pickup Store plugin.

    it is caused because the plugin loads Bootstrap and Font Awesome by default. To solve that,I had to go to the settings page of the plugin and disable those libraries.

    Thanks for all of your help 🙂

    #584094

    Artem Temos
    Keymaster

    Great, we are glad that you sorted it out. Feel free to contact us if you have any further questions.

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