Shop doesn’t show any products after migration

Hello,

urgent problem: Our shop is not showing any products anymore after a simple server migration from Host A to Host b. Nothing changed technically on the website. When I hover over the products, they are there and clickable. So they are there but just not visible.

Maybe related to the issue: I cannot update the Theme Core.

Please also see thread in the woodmart forum, I accidentally created it there first: https://xtemos.com/forums/topic/shop-doesnt-show-any-products-after-migration/#post-598342

As you see there, plugin conflict test is already done. Issue exists also with only Xtemos Theme Core, Elementor and WooCommerce active.

I added some screenshots and a temporary admin access in the private content.

Hope we can fix that soon.

Christian

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Hello,

Please try to add the code below in the functions.php file in your child theme:

if ( ! function_exists( 'xts_enqueue_waypoints' ) ) {
	function xts_enqueue_waypoints() {
		wp_enqueue_script( 'xts-waypoints-library', XTS_THEME_URL . '/js/waypoints.min.js', array(), XTS_VERSION, true );
	}

	add_action( 'wp_enqueue_scripts', 'xts_enqueue_waypoints', 20 );
}

Clear the cache and check how it works.

Kind Regards

Hey Luke,

nice to hear from you – long time no see/hear 😉

The code works perfect. Can you just explain me a bit what it does and why do we need it now? We really just migrated from Host A to Host b.

Thank you!

Hello,

The problem appeared after a new Elementor update, the custom is temporary when the theme update is released – it will be fixed

Kind Regards

Hi Luke,

alright. Please also check the add to cart buttons. I had to add a custom code that they are shown correct.

Can you please check on the issue with the update of xtemos core problem? Why I cannot update it?

[Luke Nielsen]

Hello,

Please clarify the issue with the “add to cart”, send us some screenshots for a better understanding.

Thank you in advance.

Kind Regards

• This reply was modified 3 months ago by Luke Nielsen.

I mentioned the update problem in my first message, inclusive screenshot. Please see there.

Add to cart nevermind.

Hello,

Find the core plugin in this path – xts-tethys/framework/plugins/xts-theme-core.zip and install it manually via Plugins -> Add new.

https://monosnap.com/file/cTFXoEGPgGurWVzcDI0APHc3aj4jwe

Kind Regards

Hi Luke,

I did, fine for now but the automatic update should work as well?

I don’t want to install that always manually.

Hello,

Please send us your admin access so we can check why this mechanism doesn’t work well for you.

Kind Regards

See private content

I look at it through the file manager, along the path wp-content/themes/xts-tethys/framework/plugins/xts-theme-core.zip does not have a directory with the plugin https://monosnap.com/file/YGQqwfbL4pM1PAJeEf3lDSiKS3CfWd
Please check via FTP whether it really exists, if it does, then most likely something went wrong when transferring.
In order to change the rights, you need to set chmod to file 644 and folder 755

Nevermind, I will have a look if the next update will work automatically.

OK, Feel free to contact us if you have any further questions.

[Author]

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