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Shop Filter Custom Content – Hide "Filter" button when no Filters are available
- This topic has 10 replies, 2 voices, and was last updated 3 years, 7 months ago by Elise Noromit.
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May 7, 2021 at 4:18 pm #290612
InnoConceptParticipantHello dear WoodMart team,
I’m a German customer so sorry for the English haha:
I have a problem: I use the Shop Filters with Custom Content. The custom content is an HTML block with the component “product filters”
The problem is, when I open a category where no properties match the filters, only the “Filter” button is displayed. I would have liked to have this invisible or completely removed if you cannot select any filters. (See screenshot – unfortunately in German but the “Filter anwenden” button is the “Filter” buttom
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You must be logged in to view attached files.May 7, 2021 at 9:46 pm #290655
Elise NoromitMemberHello,
What is the login ID? Please provide to the private area.
Best Regards
May 7, 2021 at 9:57 pm #290656
InnoConceptParticipantYes of course
May 8, 2021 at 2:13 pm #290828
Elise NoromitMemberHello,
You have added filters to the shop page area and I check and see this block: https://gyazo.com/84ea5e5ed052610a83562d611a1ef436
I have viewed a couple of the categories and see this block as well: https://gyazo.com/f86b9ea6c8e2596dc6d06f36f92325e9
So it works as it should please clarify how you except it should work.
Best Regards
May 8, 2021 at 5:23 pm #290888
InnoConceptParticipantI mean that if no filter is possible, the “Filter anwenden”, in englisch “Filter” BUTTON (here in red) is automatically hidden.
For example, no filter is possible in the category https://shop-01.innoconcept.live/produkt-kategorie/4k-tv/. The “Apply filter” button should be hidden her because there ist no filter possible.
Do you know what i mean?
Password for the Website: ic2021
May 8, 2021 at 5:25 pm #290889
InnoConceptParticipantHere is the Screenshot added to my message
Attachments:
You must be logged in to view attached files.May 9, 2021 at 6:28 pm #291013
Elise NoromitMemberHello,
The filter block contains a price filter that is why this button appears: https://gyazo.com/bc56a53fc9cfe68afb10a674c9c3008d
Best Regards
May 9, 2021 at 6:32 pm #291014
InnoConceptParticipantNo,
now i removed the Price filter and the Button is still there.
https://shop-01.innoconcept.live/produkt-kategorie/4k-tv/
Password: ic2021Best Regards
Attachments:
You must be logged in to view attached files.May 10, 2021 at 10:46 am #291251
Elise NoromitMemberMay 10, 2021 at 2:30 pm #291322
InnoConceptParticipantAlso no..
i removed it and its still the same:
https://shop-01.innoconcept.live/produkt-kategorie/4k-tv/
Password: ic2021May 10, 2021 at 8:58 pm #291396
Elise NoromitMemberHello,
Please provide your site admin access to the private area.
Please confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes.
Best Regards
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