Shop Filter Issue

Hit here I hope you are well. I am experiencing an issue on the shop archive page with my filter that never used to exist. Please see the video at this link – https://we.tl/t-JUugXhOUgT

You can see the filter does not push the other elements below it down. This is the standard Woocmmerce filter widget.

The only additional JS I have added to the site is this one from Xtemos support –
/* Fixes Carasouel not working in menu under “On Sale” */
jQuery(document).on(‘wdLoadDropdownsSuccess’, function() {
setTimeout(function () {
jQuery(document).trigger(‘wdShopPageInit’)
}, 1000)
})

I have given you access to view the backend too. Thank you, appreciate it.

Hi marketing-3503,

Thanks for reaching to us.

You should deactivate all plugins (except Required Plugins) and then reactivate them one by one. This makes it very easy to isolate the plugin causing problems.

Regards,

Hello, Woocommerce needed to be updated. Thank you.

Hi marketing-3503,

Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

Regards,

Hi there, I hope you are well.

Actually the issue persisted, so I have created a test duplicate of the live site. I have tried disabling plugins but it did not resolve the issue.

Please access my dashboard and see if there is anything that can be fixed or done? The issue is the shop page filters overlap when in the children filter element.

Hello,

Try to remove the custom JS code from your first message (https://monosnap.com/file/Gn8oBmforCVJObY2yJ9sdsntg7N078) and apply the patch with the number 600631.

Kind Regards

Yep that worked. The patcher installed and now after removing the old JS code my shop filter widget is working like expected.

Great, we are glad that it is sorted out. Let me know if there any extra questions I can help you with.

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