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Shop Filter Not Work

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  • #678678

    mbenyahia002
    Participant

    Hi, i have shop filter error wich is the filter don’t show the attributes and when i regenerate the product attributes lookup table it works but after the regeneration is done the filter not work and don’t show the attributes

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    #678870

    Hung Pham
    Keymaster

    Hi mbenyahia002,

    Thanks for reaching to us.

    To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

    Regards,
    Hung PD

    #678903

    mbenyahia002
    Participant

    Hi Hung,

    Thank you for your response.
    I will provide you with temporary WP Admin credentials in the Private Content area as requested.

    Please let me know once you’ve finished so I can remove the access.

    Best regards,
    Mohamed Ben Yahia

    #679072

    Hung Pham
    Keymaster

    Hi mbenyahia002,

    Thanks for your patience.

    I did with Regenerate the product attributes lookup table in Woocommerce > Status > Tools https://take.ms/LGpvf

    and attributes are showing. Please double check.

    Regards,
    Hung PD

    #679142

    mbenyahia002
    Participant

    Hi Hung,

    I did exactly what you did — I regenerated the product attributes lookup table in WooCommerce > Status > Tools — and it works at first.
    However, after a short time (exactly after the regeneration is complete), the filter stops working again and the attributes no longer show.

    It seems the issue keeps coming back and is not permanently fixed by regeneration.

    Regards,
    Mohamed

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Viewing 5 posts - 1 through 5 (of 5 total)