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Shop filter not working properly

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • #427864

    pattulingam.j
    Participant

    Shop filters not working properly. I’m using woodmart woocommerce layered nav. Only the price filter is working.

    #427865

    pattulingam.j
    Participant

    I have enabled Show single variation and Hide variations parent options.

    #427881

    Hello,

    Sorry to hear about the inconvenience.

    Could you please once try deactivating all the third party Plugins on your Site remaining the Theme required ones activated. If the issue gets resolved, then reactivate them one by one to see which Plugin is causing the issue. Also, please activating the Parent theme too on your Site and then check back the issue again.

    If somehow issue still persists, then please take complete Backup of your Site first, then provide us the permission to completely debug your Site which includes deactivating all the third party Plugins and removal of on-Site Customization changes too, so that we can thoroughly check this issue on your Site and assist you accordingly.

    Best Regards

    #427918

    pattulingam.j
    Participant

    Hello, I have deactivated all the plugins, but even after that not working. I have attached my staging site details below.

    #427919

    pattulingam.j
    Participant

    You can do anything on this staging site to identify the problem.

    #428070

    pattulingam.j
    Participant

    hello

    #428097

    Hello,

    Your issue has been solved. Please check now after removing the browser cache.

    Best Regards.

    #428101

    pattulingam.j
    Participant

    It’s working on the staging site. Please solve this issue in the live site also. Thank you

    #428142

    Hello,

    Your issue is now resolved on the Live Site too.

    Please check back your Site after completely clearing browser and server cache.

    Best Regards

    #428174

    pattulingam.j
    Participant

    Thank you. Its working

    #428204

    Most Welcome!!!

    I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

    We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

Viewing 11 posts - 1 through 11 (of 11 total)