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Shop filter not working properly
- This topic has 10 replies, 2 voices, and was last updated 2 years ago by Aizaz Imtiaz Awan.
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December 10, 2022 at 2:22 pm #427864
pattulingam.jParticipantShop filters not working properly. I’m using woodmart woocommerce layered nav. Only the price filter is working.
December 10, 2022 at 2:28 pm #427865
pattulingam.jParticipantI have enabled Show single variation and Hide variations parent options.
December 10, 2022 at 4:20 pm #427881
Aizaz Imtiaz AwanKeymasterHello,
Sorry to hear about the inconvenience.
Could you please once try deactivating all the third party Plugins on your Site remaining the Theme required ones activated. If the issue gets resolved, then reactivate them one by one to see which Plugin is causing the issue. Also, please activating the Parent theme too on your Site and then check back the issue again.
If somehow issue still persists, then please take complete Backup of your Site first, then provide us the permission to completely debug your Site which includes deactivating all the third party Plugins and removal of on-Site Customization changes too, so that we can thoroughly check this issue on your Site and assist you accordingly.
Best Regards
December 10, 2022 at 9:49 pm #427918
pattulingam.jParticipantHello, I have deactivated all the plugins, but even after that not working. I have attached my staging site details below.
December 10, 2022 at 9:51 pm #427919
pattulingam.jParticipantYou can do anything on this staging site to identify the problem.
December 12, 2022 at 9:04 am #428070
pattulingam.jParticipanthello
December 12, 2022 at 10:56 am #428097
Aizaz Imtiaz AwanKeymasterHello,
Your issue has been solved. Please check now after removing the browser cache.
Best Regards.
December 12, 2022 at 11:27 am #428101
pattulingam.jParticipantIt’s working on the staging site. Please solve this issue in the live site also. Thank you
December 12, 2022 at 1:33 pm #428142
Aizaz Imtiaz AwanKeymasterHello,
Your issue is now resolved on the Live Site too.
Please check back your Site after completely clearing browser and server cache.
Best Regards
December 12, 2022 at 2:50 pm #428174
pattulingam.jParticipantThank you. Its working
December 12, 2022 at 4:24 pm #428204
Aizaz Imtiaz AwanKeymasterMost Welcome!!!
I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.
We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.
Thanks for contacting us.
Have a great day.Topic Closed.
Best Regards. -
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