Home Forums WoodMart support forum Shop filters displayed on left side bar of shop page – (Ticket Closed)

Shop filters displayed on left side bar of shop page – (Ticket Closed)

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #519001

    Eric
    Participant

    Sorry,

    https://xtemos.com/forums/topic/shop-filters-displayed-on-left-side-bar-of-shop-page/

    I am still not able to get this to work. The filter will show up on the top of the page but I cannot get the the widget to display in the side bar on the left.

    I have tried everything. I made sure that I did not have any templates or layouts overriding the shop page.

    #519135

    Hung Pham
    Keymaster

    Hi Eric,

    Please send me temporary wp-admin info (wp-admin URL, username, password) to Private Content area, I will check the settings.

    Regards,

    #519286

    Eric
    Participant

    Wordpress admin login information is in the private section below. I know you know way more about thse things than I do. I have learned enough to know that a setting in one plugin, theme, or a published Elementor template can override everything.

    I went back through everything again. I do not see any Templates, layouts, or settings that would be interfering.

    Product Archive Settings:
    Shop filters setting: “Enable shop filters widget’s area above the products” – OFF (When it is turned on, the filters show up but only on top” Right now, no filteres displayed at all.
    State: “Shop filters area always opened” – ON
    “Shop sidebar widgets collapse” – Disabled
    Shop Layout “sidebar on left” selected

    Shop page: default template
    Woodmart General Settings: Full width – no side bar
    Appearance/customize/woocommerce/product catalog/
    Appearance/customize/additional css/ (there is custom css in this field)

    #519642

    Hung Pham
    Keymaster

    Hi Eric,

    Thanks for sharing details.

    I can’t access your site, according to the error, it seems related to All-in-One WP Migration Import plugin https://prnt.sc/XhsGms0X8h05

    Please disable that plugin and check again.

    Regards,

    #519678

    Eric
    Participant

    Hung,

    I am sorry about that and do not know what caused the All-in-One WP Migration Import plugin to do that. I had to login through my hosting portal to get in to WordPress admin sections.

    I deactivated the plugin and I was able to login to the regular admin section now so it should work for you this timEric

    #519948

    Eric
    Participant

    I am in the process of migrating my website to a new server. I will let you know when it has been completed. I was having other issues where it was earlier.

Viewing 6 posts - 1 through 6 (of 6 total)