Shop images blurry

Hello Elise, hope you are well!

Please can you help me? I am struggling to get the images of my products to view clearly, the thumbnails are blurry please see here web link and screen shot attached

Hello, Jessica!

Thanks, I am fine, hope you are fine too.

First of all, try to upload images of a bigger size. Then check the settings for the product image as described here: https://xtemos.com/docs/woodmart/faq-guides/image-size-content-alignment-product-grid/

Make sure you have not set too small a Product image size.

Best Regards

Thanks Elise, the images I have uploaded are 600 by 600 pixels and I am displaying them with the information box carousel which is saving them again through WooCommerce somehow by itself and displaying them at 201 by 201px and blurry.

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Hello, Jessica

Please provide the site admin access to the private area as well as page URL where this element is

Best Regards

Thank you for your help details below

Hello,

You provide the link where Elementor is used. Our theme elements do not support Elementor. If you have any problems with the Elementor please contact their support.

Best Regards

Hi Elise, incorrect – the page is not using Elementor at all. It is WPBakery Page Builder on that page.

Hello,z

Please deactivate the builders not related to the theme and upload images for the products in size no less than width: 800px; height: 1200px;

Best Regards

Hi Elise, I found the problem. It was the product image setting for WooCommerce in theme settings 🙂

If you have any questions please feel free to contact us.

Best Regards

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